Full Review

[Editor’s Note: LifeLock® is offering a discount of up to 25% off the first year to NextAdvisor.com visitors (terms apply). There is no coupon code required to take advantage of this offer but you must click on a link from our site. So simply click on any LifeLock® link on NextAdvisor.com to take advantage of this limited time discount pricing.]

LifeLock Ultimate Plus® is both a solid credit report monitoring service and a full-featured identity theft protection service. Subscribers will benefit from three-bureau credit monitoring and annual three-bureau credit reports and scores. They’ll also receive monthly updates to their Equifax credit score and have access to a tool that tracks those changes over time. On top of these credit-oriented features, members are protected by very comprehensive identity theft protection. The few downsides to this service are the lack of monthly updates to your TransUnion and Experian scores and the fact that you only receive your three-bureau credit report annually.

Right now, you can take advantage of a special discount of up to 25% off for the first year when you sign up through NextAdvisor (terms apply). The service costs $24.74*/month with an annual prepay ($296.90/year) or $26.99/month if you choose the month-to-month payment option. After the first year, the price increases to $339.99/year for the annual plan ($28.34/month) or $34.99/month if you’re on the monthly plan. Although this price is a bit steeper than some of the other credit monitoring services we review, LifeLock Ultimate Plus®’s excellent identity theft protection features might be worth it to some. Unfortunately, there is no free trial, so if you aren’t sure whether or not the service is for you, you’re better off signing up for the monthly plan to start.

If this pricing is too steep for your tastes, LifeLock Advantage® plan offers similar features but does not provide three-bureau credit reports or scores. Instead, you’ll only get your Equifax reports and scores once per year. We don’t recommend this, since creditors don’t report to all three bureaus and you could miss important activity as a result. This plan costs $17.99/month when paid month-to-month or $16.50/month ($197.90/year) on annual prepay for the first year (increasing to $22.99/month or $19.99/month afterwards, respectively).


Signup is quick and simple. After choosing a plan, you will be required to enter personal information such as your address and social security number. This is all done in a secure browsing environment, so there’s no need to worry about your information being compromised.

You can log into the member portal after verifying your email address. You will have the option to add your driver’s license information, insurance records and anything else that thieves could potentially steal. If you do not have that information handy, you can always add it at a later time. After you add the information you have on-hand, you can set up your communication preferences — text and/or email alerts.

Credit Monitoring, Reports and Scores

Upon signing up for LifeLock Ultimate Plus®’s 30-day risk-free* trial, you’ll instantly receive credit reports and scores from all three credit bureaus — Experian, Equifax and TransUnion. This is great information, and should be looked at very carefully for any discrepancies or errors. Reviewing your credit reports is a good way to locate any evidence of identity theft or fraud.

LifeLock® will also begin daily monitoring of your credit reports at all three credit bureaus — Equifax, Experian and TransUnion. If any important changes occur, you’ll be alerted via email. These changes fall into a number of categories, including USPS address changes, new credit inquiries, opening of new accounts, public record changes, negative credit information, employment updates and other more general changes. Timely alerts of credit report changes are a helpful way to catch identity thieves before they do significant damage to your good name.

In fact, the FTC considers regularly checking your credit reports for changes to be the best way to limit any damage caused by identity thieves. By proactively alerting you of changes, LifeLock®’s three-bureau credit report monitoring makes it convenient to keep a close eye on your credit reports without having to go through each one of them every month.

In addition to three-bureau monitoring and annual three-bureau credit reports and scores, Lifelock Ultimate Plus® subscribers get monthly updates to their Equifax credit score. Your historical scores are also displayed in an easy-to-read graphical format, so you can see how they change over time. You’ll also be informed which factors might be helping or hurting your credit score. Keeping track of your Equifax credit score is a great way to have your finger on the pulse of what’s happening on your Equifax credit report. We were a little disappointed to discover that subscribers don’t receive monthly updates to all three of their credit scores, but at least with Equifax scores you’ll have an approximation of what your other scores might look like (although they could be different).

Your credit scores are displayed in an easy-to-read graph format that utilizes color coding to display your credit risk (poor, fair, good, very good, excellent). You’ll also be provided with reasons to explain negative and positive aspects affecting your credit score, which can help you identify areas where you can improve.

Identity Theft Protection and Tools

LifeLock Ultimate Plus® helps protect your identity using several different methods. LifeLock’s® Identity AlertTM system uses unique data sources to provide a broader range of protection than just credit report monitoring. It monitors your personal information and will alert you if it is being used to open new credit cards, wireless services, retail credits, utilities, check orders/reorders, mortgage loans, non-credit related payday loans and auto loans. You’ll also be notified if new savings or checking accounts are opened or your existing bank account information changes. Alerts are sent via email, text message and phone (what it calls interactive voice alerts). Your online account will also be updated with any alert information, and alerts are divided by category for easy viewing.

In addition, LifeLock Ultimate Plus® scans the dark web for any use of your credit card numbers, driver’s license, social security number and email, monitors file-sharing sites for the use of your personal information, and provides surveillance of public and court records — alerting you if your personal information is found. Add to this already thorough protection the fact that they scour national databases for new address information and notify you if your address has been changed, monitor for any non-credit related payday loans opened with your social security number, date of birth and name and scan for any payday loans opened with your personal information. Its Privacy Monitor scans the Internet for your personal information, helping you opt out to remove data from websites that could be used to aid in identity theft.

Life Lock Ultimate Plus® also informs you of publicly reported breaches so you can take action before any damage can be done to your identity. The service comes with LifeLock® Credit Card, Checking and Savings Account Alerts that will notify you when you make cash withdrawals, balance transfers and other transactions† that surpass a certain threshold that you can set through your online portal on the website. The default threshold is $200. There is also an investment account activity alert that works similarly to the above feature by letting you know about specific activity made on your investment accounts.

LifeLock® also offers protection for children with LifeLock Junior®. This plan allows you to add your children to an existing adult’s LifeLock plan for an added cost per child. LifeLock Junior® monitors for your child’s information on applications for credit cards, wireless services, retail credit, utilities, mortgages, auto and payday loans, and alerts you if suspicious activity is detected. It also monitors your child’s social security number to verify that no credit files are associated with it, and scans more than 10,000 criminal websites on the dark web to verify that your child’s personal information is not being sold. Since children and young adults often use peer-to-peer sharing websites, LifeLock® also searches these networks for exposure of your child’s personal information. And, in the event that your child is a victim of identity theft as a member of LifeLock Junior, your child will be protected by LifeLock®’s $1 million guarantee.

LifeLock Ultimate Plus®’s million dollar protection package** is one of the best guarantees out of any of the top companies for identity protection. It includes up to $1 million to cover reimbursement of stolen funds, coverage for lawyers and experts and personal expense compensation for LifeLock Ultimate Plus® members (the maximum is $100,000 for LifeLock Advantage® members). Keep in mind that direct monetary losses from identity theft are almost always much smaller since you are not legally responsible for paying any fraudulent debt a thief accumulated. The real cost of identity theft is the loss of ability to get credit for an extended period of time, the time and effort it takes to restore your good name, and many other adverse consequences that can even include mistaken incarceration.

Customer Support

LifeLock® customer service is available 24 hours a day, seven days a week via phone or email. If you discover that there has been an attempt to open a fraudulent account in your name, LifeLock Ultimate Plus® provides access to a dedicated remediation specialist who will work with you to get the situation resolved free of charge. Since most identity theft occurs when thieves use your personal information to open new credit accounts (credit cards, bank accounts, phone accounts, etc.), LifeLock® aims to prevent identity theft by stopping the fraudulent accounts from being opened in the first place.


Overall, LifeLock Ultimate Plus® is a decent solution for monitoring three-bureau credit reports. Subscribers will receive annual three-bureau credit reports and scores, as well as ongoing monthly updates to their Equifax credit scores. Although we wish it included monthly updates to TransUnion and Experian credit scores, LifeLock Ultimate Plus® adds a host of excellent identity theft protection features backed by 24/7 customer support and a fraud resolution team. The service is likely to appeal to those who are willing to pay a little extra for the combination of credit-oriented features and proactive identity theft protection. However, families with children may be disappointed with the lack of a dedicated family plan to help them save money.

*Applicable sales tax not included.

**Reimbursement and Expense Compensation, each with limits of up to $25,000 for Standard, up to $100,000 for Advantage and up to $1 million for Ultimate Plus. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits provided by Master Policy issued by United Specialty Insurance Company, Inc. (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal

†Network does not cover all transactions.

This site is not owned or operated by LifeLock, Inc. and the contents of this site are either under the exclusive control of NextAdvisor or other third parties not under the control of LifeLock, Inc. Any representations contained in this site are those exclusively of the site owner and not LifeLock, Inc., and LifeLock, Inc. is not responsible for the accuracy of any such representations. The site operator may receive compensation from sales made through this site. Copyright 2017 NextAdvisor. LifeLock, LifeLock Ultimate, the LockMan Logo and "Relentlessly Protecting Your Identity" are trademarks or registered trademarks of LifeLock, Inc.

Disclosure: NextAdvisor.com has a financial relationship with LifeLock whereby NextAdvisor is compensated if consumers choose to enroll in Lifelock via links on the NextAdvisor.com web site.

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