Best Credit Cards for Customer SatisfactionUpdated: October 10, 2019

Are you satisfied with your credit card? If you don’t have a Discover, American Express or Barclays card, you might not be. That’s because according to J.D. Power’s 2018 Credit Card Satisfaction Study, those 3 card issuers are the best for customer satisfaction. J.D. Power measures customer satisfaction using six factors: interaction, credit card terms, communication, benefits and services, rewards as well as key moments. Discover ranked the highest with a score of 836 out of 1,000, followed by American Express with an 830 score, then Barclays with a score of 806.

This year’s study also showed that reward value (or how much a card earns per $1 spent) was directly linked to customer satisfaction. After seeing that, it was no surprise to us that these 3 issuers ranked so well, as all of them offer some top-notch rewards. Don’t believe us? We’ve detailed the best Discover, American Express and Barclays credit cards below to help you see what rewards and perks you may be missing out on.

Discover it Cash Back

Discover it® Cash BackThe Discover it Cash Back card is one of the highest-earning cash back cards we review. To start, cardholders will earn 5% cash back on rotating categories each quarter you activate (up to the quarterly maximum, currently $1,500, then it’s 1% back) as well as 1% cash back on all other purchases. Earning rewards on rotating categories gives you the ability to earn some serious reward potential on a number of different purchases. For example, categories for 2019 include groceries from January to March; gas stations, Uber and Lyft from April to June; restaurants and PayPal from July to September; as well as, Target and from October to December. What’s more, Discover will match all of the cash back new cardholders earn at the end of their first year! This means if you earn $200 back, Discover will match that $200 to give you a total of $400 back. Cash back earned with Discover it Cash Back can be redeemed for a deposit into your bank account, gift cards and eCertificates, statement credit and more. As if that isn’t enough, Discover it Cash Back also offers a 14-month 0% intro APR on purchases and balance transfers (after that, the go-to variable rate applies). Balance transfers come with a with a 3% intro balance transfer fee, up to 5% fee on future balance transfers (see terms), but this one-time fee may be worth it when you consider how long the 0% intro APR period is. On top of all of that, the card has no annual fee and no foreign transaction fees. The perks don’t stop there, as Discover it Cash Back, which is available to those with average to excellent credit (usually considered a credit score of 670 or higher), provides cardholders with free copies of their FICO credit score on monthly statements, along with access to Discover Freeze it, allowing you to instantly lock or unlock your card using a mobile app, free identity theft protection alerts and more.

Blue Cash Preferred Card from American Express

Blue Cash Preferred® Card from American ExpressWhen it comes to the best American Express credit card, it’s hard to beat the Blue Cash Preferred Card from American Express (a NextAdvisor advertiser). That’s because this card earns a whopping 6% cash back at U.S. supermarkets (up to $6,000/year in purchases, then it’s 1% back), 6% cash back on select U.S. streaming services, 3% cash back at U.S. gas stations and transit (e.g., taxis/rideshares, parking, tolls, trains, buses and more), as well as 1% cash back on all other purchases. There’s also a $250 intro bonus that cardholders can earn after spending $1,000 on purchases in the first 3 months, a 12-month 0% intro APR on purchases and balance transfers (with a 3% balance transfer fee, $5 minimum). Note that the card also has a $95 annual fee. If you frequent the grocery store, the rewards you earn with the card will likely cover the annual fee (and then some).

Chase Freedom Unlimited

Chase Freedom Unlimited®The Chase Freedom Unlimited is also a firm favorite. The rewards profile for this card is generous. You can earn $150 cash bonus after you spend just $500 on purchases in the first 3 months! Additionally, you’ll earn an unlimited 1.5% cash back on all purchases, so you don’t have to worry about tracking and signing up for rotating categories. The card has no annual fee.

Capital One Venture Credit Card

Capital One® Venture® Rewards Credit CardFor travelers the Capital One Venture Rewards Credit Card is a good choice. The card offers unlimited 2X miles on all purchases with a fantastic intro bonus for cardholders who spend $3,000 on purchases within the first 3 months from account opening. If you’re planning a big vacation, that spend amount could be achievable and will earn you 50,000-mile bonus — that’s equal to $500 in travel! Importantly the card also doesn’t charge foreign transaction fees. While this card does have a $95 annual fee, it’s waived for the first year. With Visa Signature benefits, you’ll also receive complimentary concierge service, road assist service, travel and emergency service and more.

Barclaycard Arrival Plus World Elite Mastercard

The Barclaycard Arrival Plus World Elite Mastercard (this offer is no longer available) offers a high 2x miles on every dollar you spend. That straightforward earnings profile will work well for most spenders. A huge benefit of this card is the intro bonus that gives you 70,000 bonus miles when you spend $5,000 in purchases after the first 90 days. As with most good travel credit cards, this card charges no foreign transaction fees and offers flexible redemption rules.

Want to learn more about the cards detailed in this post? Check out our credit cards reviews to do exactly that and see how these cards compare to others on the market.

Disclaimer: This content is not provided or commissioned by the credit card issuer. Opinions expressed here are author’s alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. This content was accurate at the time of this post, but card terms and conditions may change at any time. This site may be compensated through the credit card issuer Affiliate Program.