Best Credit Cards for Customer SatisfactionUpdated: May 10, 2019

Are you satisfied with your credit card? If you don’t have a Discover, American Express or Barclays card, you might not be. That’s because according to J.D. Power’s 2018 Credit Card Satisfaction Study, those 3 card issuers are the best for customer satisfaction. J.D. Power measures customer satisfaction using six factors: interaction, credit card terms, communication, benefits and services, rewards as well as key moments. Discover ranked the highest with a score of 836 out of 1,000, followed by American Express with an 830 score, then Barclays with a score of 806.

This year’s study also showed that reward value (or how much a card earns per $1 spent) was directly linked to customer satisfaction. After seeing that, it was no surprise to us that these 3 issuers ranked so well, as all of them offer some top-notch rewards. Don’t believe us? We’ve detailed the best Discover, American Express and Barclays credit cards below to help you see what rewards and perks you may be missing out on.

Discover it Cash Back

Discover it® Cash BackThe Discover it Cash Back card is one of the highest-earning cash back cards we review. To start, cardholders will earn 5% cash back on rotating categories each quarter you activate (up to the quarterly maximum, currently $1,500, then it’s 1% back) as well as 1% cash back on all other purchases. Earning rewards on rotating categories gives you the ability to earn some serious reward potential on a number of different purchases. For example, categories for 2019 include groceries from January to March; gas stations, Uber and Lyft from April to June; restaurants and PayPal from July to September; as well as Amazon.com, Target and Walmart.com from October to December. What’s more, Discover will match all of the cash back new cardholders earn at the end of their first year! This means if you earn $200 back, Discover will match that $200 to give you a total of $400 back. Cash back earned with Discover it Cash Back can be redeemed for a deposit into your bank account, gift cards and eCertificates, statement credit and more. As if that isn’t enough, Discover it Cash Back also offers a 14-month 0% intro APR on purchases and balance transfers (after that, the go-to variable rate applies). Balance transfers come with a with a 3% intro balance transfer fee, up to 5% fee on future balance transfers (see terms), but this one-time fee may be worth it when you consider how long the 0% intro APR period is. On top of all of that, the card has no annual fee and no foreign transaction fees. The perks don’t stop there, as Discover it Cash Back, which is available to those with average to excellent credit (usually considered a credit score of 670 or higher), provides cardholders with free copies of their FICO credit score on monthly statements, along with access to Discover Freeze it, allowing you to instantly lock or unlock your card using a mobile app, free identity theft protection alerts and more.

Blue Cash Everyday Card from American Express

Blue Cash Everyday® Card from American ExpressWhen it comes to the best American Express credit card, it’s hard to beat the Blue Cash Everyday Card from American Express (a NextAdvisor advertiser). That’s because this card offers the perfect combination of cash back rewards on everyday purchases, a long 0% intro APR opportunity and no annual fee. Cardholders earn 3% cash back at U.S. supermarkets (up to $6,000/year in purchases, then it’s 1% back), 2% cash back at U.S. gas stations and select U.S. department stores as well as 1% cash back on all other purchases. Additionally, new cardholders who spend $1,000 on purchases in the first 3 months will earn a $150 statement credit! Rewards earned with the Blue Cash Everyday Card, which is available to those with good to excellent credit (usually considered a credit score of 700 or higher), can be redeemed for statement credit, gift cards, merchandise and travel through American Express Travel. Want to avoid credit card interest? The Blue Cash Everyday Card has you covered with a 15-month 0% intro APR on purchases and balance transfers (with a 3% balance transfer fee, $5 minimum). Rounding out the card are American Express perks, including roadside assistance, car rental insurance and travel accident insurance.

Want a card with more earning potential? Check out the Blue Cash Preferred Card from American Express, which earns a whopping 6% cash back at U.S. supermarkets (up to $6,000/year in purchases, then it’s 1% back), 6% cash back on select U.S. streaming services, 3% cash back at U.S. gas stations and transit (e.g., taxis/rideshares, parking, tolls, trains, buses and more), as well as 1% cash back on all other purchases. There’s also a $250 intro bonus that cardholders can earn after spending $1,000 on purchases in the first 3 months, a 12-month 0% intro APR on purchases and balance transfers (with a 3% balance transfer fee, $5 minimum). Note that the card also has a $95 annual fee. If you frequent the grocery store, the rewards you earn with the card will likely cover the annual fee (and then some).

Want to learn more about the cards detailed in this post? Check out our credit cards reviews to do exactly that and see how these cards compare to others on the market.

Disclaimer: This content is not provided or commissioned by the credit card issuer. Opinions expressed here are author’s alone, not those of the credit card issuer, and have not been reviewed, approved or otherwise endorsed by the credit card issuer. This content was accurate at the time of this post, but card terms and conditions may change at any time. This site may be compensated through the credit card issuer Affiliate Program.