Yahoo! Small Business

Yahoo! Small Business Review: Web Hosting

 
Sign up for Yahoo! Small Business
Rating:
Bottom Line:
Best choice for beginners serious about web hosting; great interface and support; 25% off first 12 mo
Full Review:
Yahoo! Small Business web will be perfect for the beginning site owner who doesn't really know what to expect from web hosting. It's the one we recommend for the less tech-savvy among us. For more advanced users, while the sleek, simplified tools make basic tasks very simple, Yahoo!'s web hosting lacks some more complex features.


Pricing

With our current discount, you'll get 25% off your first 12 months, making it $2.62 per month for the first 12 months and $3.49 per month after that if you sign up for their five year plan. Plans for shorter terms are available, with a one year plan for $3.74 per month with the 25% discount. Even though domain registration and set-up are free, domain privacy will cost an additional $.99 a month. We recommend domain privacy, particularly for individual users. As with many web hosts, your first year's domain registration is free, but you will have to pay to renew it after that. The basic plan includes a 10 page website, which will be enough for small personal sites, but users who plan to build larger websites will need to upgrade to the Advanced Plan for $7.99 per month.

Basic Features

While most web hosts use commercial solutions like cPanel to let users administer their site, Yahoo! has made its own control panel. It's clean and friendly and showcases site statistics in an engaging way. Advanced users will find it lacking in special features, but first-timers will find it easy to deal with. Likewise, using the built-in site construction software is a breeze. Yahoo!'s templates are some of the nicest available and the WYSIWYG editor is very intuitive. What's more, you can easily add widgets that display weather, maps, stock prices, and more. The popular Wordpress blogging platform is easy to install. There's also an alternative downloadable site creation application available for Windows that looks to offer even more flexibility.


It's somewhat confusing that Yahoo! calls its only web hosting plan Yahoo! Small Business, when, in fact, it's also a fine choice for individuals. Those that want to build a simple PayPal-based store can't go wrong here. It easily has the most intuitive PayPal-based shopping cart builder out there, though the features aren't as robust as those included with the Fantastico-based CubeCart available from many web hosts. However, if you plan on creating a shopping site with a fairly substantial catalogue of goods you'll want to move up to Yahoo!'s more expensive Merchant Solutions.

Yahoo! offers an upgrade path to its Merchant Solutions. Upgrades start at $39.95 per month (plus a $50 startup fee and a 1.5% transaction fee). Users can build a robust ecommerce system designed to sell up to 50,000 products. The plan includes advanced inventory, analytics, and transaction processing tools. Plans starting at $129.95 per month include gift certificate and UPS shipping options. Yahoo!'s Merchant Solutions are powerful enough to host websites for Simplehuman, the Oakland Raiders, Ben and Jerry's, and the Lance Armstrong Foundation.

By virtue of Yahoo!'s place as one of the big three search engines, there are also advantages for small businesses, particularly those that want placement in Yahoo!'s local search.

Advanced Features

Unlike many of the hosting solutions we've tested, Yahoo! Small Business does not offer shared hosting customers unlimited data transfer or storage space, but their caps (100 GB of storage and 1000 GB/mo of bandwidth) will likely be more than enough for almost every site. Yahoo! only allows users to host one domain with each account, which may be a limitation for advanced users. The service also limits email addresses to 250 per account, and only offers webmail through Yahoo!'s existing system, which may be another restriction for advanced users.

Though Yahoo! Small Business hosting allows unlimited MySQL databases, the company does not provide Shell Access (SSH) for advanced administrating, and only supports PHP and Perl if you upgrade to the Advanced or Premier plan: the basic plan does not support any programming languages. All Yahoo! shared hosting accounts use Linux servers.

Because of its somewhat limited features, we generally only recommend Yahoo! as a hosting service for beginners and intermediate users, directing advanced webmasters to more fully featured options like HostGator and Hostmonster.

Usability

This is where Yahoo! really shines. With its custom-built control panel, exceptional step-by-step help and useful popup feature explanations, Yahoo! is extremely easy to use. For advanced users who are already familiar with more standard control panels, it may be a bit of an adjustment to find features in the Yahoo! interface, but beginners will find everything they need clearly explained and arranged at their fingertips.

Performance

Yahoo! demonstrated the advantages of its large worldwide network with better-than-average scores for uptime, response time, and download speeds. See the chart below for details. For uptime, higher percentages are better. For all others, lower numbers indicate better performance.

Yahoo! test data:
Y! Small Business Group Avg. Group Best Group Worst
45-Mo. Uptime Score 99.95% 99.84% 99.98% 99.33%
45-Mo. Avg. Response Time: .734s .647s .136s 1.616s



Support

Support is provided by email and via a telephone call-back system. We received the call almost as soon as we requested it, and received some of the best customer service we encountered during our tests.

Yahoo! has one more important caveat: the refund policy. In common with most web hosts they offer a 30-day money back guarantee. After 30 days, however, there's no refund. If you cancel within thirty days they charge you a low fee of $7.00 for the domain.

Conclusion

In short, Yahoo!'s Small Business web hosting is excellent for those who want easy online site, blog, and shopping cart creation. It sets the standard for usability, particularly for beginners and their solid performance stats really complete this web hosting package. That said, advanced users or those who plan to build really complex sites should probably look elsewhere for the features they'll need.

Sign up for Yahoo! Small Business | Compare to Other Web Hosts

 
Service Details:

Cheapest Price:$2.62/mo for 12 mos, then $3.49/mo
Storage/Data Transfer:100 GB/1000 GB per month
Money-Back Guarantee:30 days
Domain:Free for 1 year
Support:Email, Phone

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