Register.com Register.com
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3 5stars

Register.com Review

Register.com
Rating:
Bottom Line:
Discounted first year; frustrating limitations for advanced users, counterintuitive for beginners

Full Review:
Although Register.com is a solid web hosting service with great features like virus scan and automated site backups, none of its offerings justify its high price.



Pricing

Register.com, which is probably the most well-known domain registrar site, is also the most expensive hosting option at $12.95/month per year. Alternately, you can move to a three-year contract which brings the price to $11.87 per month. Domain registration is free for the first year, but you'll need to pay an additional $11.00 a year for domain privacy (something we recommend for individuals).

Register.com offers a fairly standard 30-day money-back guarantee, but no pro-rated guarantee afterwards. As usual, you will not receive a refund for the domain, which they will charge you $35 for.

Register.com is one of the few web hosts to set concrete limits for storage (5GB) and data transfer (20GB). What does that mean? For example, NextAdvisor's site is about 25 megabytes. On this plan, roughly 51,200 people could view the entire site every month and fall within the traffic limits. While not enough for our site, it'll probably be okay for individuals. ​



Basic Features

Register.com does not offer anything above and beyond in terms of bundled design applications. It uses the Fantastico brand of scripts which provides shopping cart solutions like Zen Cart, osCommerce, and CubeCart along with blogging solutions that include Wordpress. The shopping cart solutions are better suited to users with a pretty substantial inventory to sell. Those looking to sell only a few products will want to look into another solution.

We installed the popular blogging application Wordpress without issue. Unfortunately, we found we couldn't simultaneously install the ZenCart ecommerce package (or a photo gallery for that matter), since Register.com only allows you have one MySQL database. This is an unfortunate limitation, and should make pretty much every user think twice before signing up for Register.com. You can upgrade to a more expensive $14.95/mo plan to get access to 10 databases or pay $29.95 per month for unlimited databases, but these prices seem unreasonably high for something other hosting companies offer even for their cheapest plans.


The site construction tools mentioned above are the same you'll find with a cheaper host like HostPapa. ViaStep is one option, and it requires you to choose a template, download that template, edit it on your computer, and then upload it again. This feels cumbersome. SoHo Launch is the preferable option, but is still not one of the best editors we've seen. It lacks true WYSIWYG functionality, and may be confusing to first-time users. ​



Register does offer some nice peace-of-mind features like a virus scan function, a feature not seen with many other web hosts we reviewed. This will scan your site for any infected files. It also offers automated site backups, so you can revert to an old version of your site if you need to.


Advanced Features

Register's one MySQL database, which is a problem for beginners, should be a total deal-breaker for advanced users. Register.com supports PHP, Ruby on Rails, CGI, SSI, Perl and Python. Shared hosting accounts use Linux servers, and users do not have shell access (SSH) for making advanced commands.


Usability

We had a few usability issues with Register.com, including trouble finding the right login page for the control panel. Once properly logged in, Register is not too difficult to use, though its limited features can be frustrating. Since Register uses the familiar Fantastico script interface, many day-to-day tasks work exactly the same as they would with another host.


Support

It was difficult to find our way to the control panel from the account information screen, so a support call was necessary. Support is provided by phone, email and chat. A telephone operator picked up our call right away, but told us we could expect a 15-minute hold time for tech support. That's a long time to listen to their excruciating muzak. To avoid that, there's an online chat option as well. ​



Conclusion

All-in-all Register.com is an expensive hosting solution that is not terribly intuitive. The virus scan and automated site backups are potentially nice features, but it's hard to say if that justifies the high price tag, particularly when they come at the expense of the number of databases, and therefore modules, that you can run.

Compare to Other Web Hosts

If you have a question or concern we haven't answered on our site, please let us know. Your question will be added to the NextAdvisor Forums so that we and other experts in our community can answer it. Due to volume, we aren't able to respond to every question, but we answer as many as we can.



Service Details

Cheapest Price:$1295/mo
Storage/Data Transfer:5 GB storage
20 GB transfer
Money-Back Guarantee:30 days
Domain:Free for 1 year
Support:Email, Phone, Chat

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