Intuit Websites

Intuit Websites Review: Web Hosting

 
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Rating:
Bottom Line:
Pricey and limited plan aimed at small businesses, includes full-featured site builder, good uptime
Full Review:
Intuit, better known for their popular accounting software Quickbooks, launched Intuit Websites, Powered by Homestead a few years ago. There's currently no substantial difference in service between Homestead and Intuit.


Pricing

Intuit aims its hosting at the small business market with three packages: the Starter Package at $7.99 per month, the Business Package at $19.99 per month and the Business Plus Package at $59.99 per month. The Starter Package isn't really worth talking about, as it lacks email addresses and domain registration. The Business Package is more to the tune of the services we've reviewed here, though we have a major gripe with how Intuit presents these offerings. While they sell you on the $7.99 plan and their free trial, they aren't up-front about the plan's limitations. Most users will find Intuit's Starter Package too anemic and, like us, upgrade.

At $19.99 per month, the Business package doesn't come cheap, and there are a number of limitations. You do get a domain for that price, though domain privacy will cost you an additional $12 per year. Unlike most web hosts, you'll find a limit to bandwidth and disk space. It'll still be enough for most users. The more disappointing limitation is the cap at five email addresses. This is for truly small businesses, indeed.

Basic Features


Intuit's big sell is its site builder, which you can either use online or download as a Windows application (sorry, Mac users). It contains a number of templates, which really vary in quality. You also have access to 250,000 royalty-free images, a useful bonus for non-photographers. The site builders are full-featured and easy enough to use, but don't necessarily surpass the offerings from some of our site building champs like Yahoo! or HostGator. Still, it's easy to add PayPal buy-links, but there seems to be no way to add a blog.

Advanced Features

Intuit's web hosting service is very clearly not intended for advanced users. The trade-off for the heavy focus on easy setup for beginners is that Intuit completely lacks a number of very important advanced features, including access to MySQL databases, the ability to host more than one domain, support for scripting and shell access (SSH) for advanced commands. Intuit also limits users to just five email addresses and does not provide 24 hour support of any kind.

Usability

We give Intuit some credit for usability. The system has a simple interface and control panel, and the sitebuilder is also easy to use. That said, Intuit is no easier to use than some of our other favorite hosts.

Performance

For all its expense, Intuit's performance is mixed, with better than average reliability but a slow response time. See the chart below for details. For uptime, higher percentages are better. For all others, lower numbers indicate better performance. However, note that we haven't been testing Intuit as long as most of the other web hosting companies.

Intuit Web Hosting test data:
Intuit Group Avg. Group Best Group Worst
43-Mo. Uptime Score 99.89% 99.84% 99.98% 99.33%
43-Mo. Avg. Response Time: 1.616s .647s .136s 1.616s


Support

Phone support was helpful and friendly, and necessary to explain incorrect FTP directions in the help documents. Phone support is only given for the first 90 days, however. After that there's email support.

Conclusion

It was hard for us to tell just what we were getting for $21.00 per month (the cost with domain privacy), though we appreciate that the first month's service is a free trial, meaning they give you a free month for the first year. While the control panel is user friendly and the site builder is nice, neither are better than Yahoo!'s, which comes in at less than half the price. Intuit's web hosting feels like a way for the company to up-sell to its other products (customer management, search engine submission, etc.). If you're already an Intuit customer, you may find an advantage there. Intuit also offers custom website design, but that's an additional fee (you'll have to call for a consultation to get a price).

Sign up for Intuit Websites | Compare to Other Web Hosts

 
Service Details:

Cheapest Price:$19.99/mo
Storage/Data Transfer:5GB storage
100GB transfer
Money-Back Guarantee:30 days
Domain:Free for 1 year
Support:Phone (first 90 days)
Email

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