HostPapa

HostPapa Review: Web Hosting

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Bottom Line:
A good choice for intermediate users; green hosting and domain privacy are a plus, though data was slow on big files
Full Review:
HostPapa offers web hosting for $6.95 per month for twelve months and has no set-up or annual registration fees. This puts it in the median range for hosting plans, but has some compelling offerings that may make it worthwhile for some users. Included in the fee is free domain privacy, something we strongly recommend for users who have a personal site. HostPapa also calls itself a green host, meaning it uses 100% renewable energy. Those concerned with shrinking their carbon footprints should take note as this is one of the few hosts to offer it.

HostPapa is not a powerhouse in the stats department. See the chart below for details. For uptime, higher percentages are better. For all others, lower numbers indicate better performance.

HostPapa test data:

HostPapa Group Avg. Group Best Group Worst
8-Mo. Uptime Score 99.67% 99.87% 99.99% 99.56%
8-Mo. Downtime 19h 12m 7h 45m 0h 20m 25h 18m
8-Mo. Avg. Response Time: .619s .498s .343s .651s
77MB Download Time 1m 08s 1m 47s 47s 4m 46s



HostPapa offers two options for site creation: ViaStep and SoHo Launch. We used SoHo launch, since Via Step requires you to choose a template, download that template, edit it on your computer, and then upload it again. This feels cumbersome. While SoHo Launch is the preferable option, it is not one of the best editors we've seen. It lacks true WYSIWYG functionality, and may be confusing for first-time users.

There are three options for shopping cart installations: CubeCart, osCommerce, and Zen Cart. All require a fair amount of tinkering, and don't approach the ease of use of other options like ShopSite. Still, if you have a fairly large catalog of goods, you'll probably want to invest the time in learning one of these options.

HostPapa offers offers 24/7 email support as well as chat and phone (24 hours a day, Monday through Friday and 6am to 7pm EST on the weekends). In our tests, two attempts at chat were unsuccessful, though their phone support was quick, friendly, and responsive.

There's a 30-day Money back guarantee, with a pro-rated refund policy after that. HostPapa charges a fairly substantial $24.95 charge for the domain for early termination.

Users with moderate experience and their own site-building software will probably get the most out of HostPapa, as well as those who like the idea of green hosting.

Go to Site | Compare to Other Web Hosts

Service Details:

Cheapest Price:$4.95/mo 3 years
1 Year Price:$83.40/yr; $6.95/mo
$ Back Guarantee:30-day full refund, pro-rated after; $24.95 domain charge
Domain:Free for life
Support:Phone, Chat, Email

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