Dreamhost

Dreamhost Review: Web Hosting

 
Sign up for Dreamhost
Rating:
Bottom Line:
For intermediate to advanced users; fast data transfer; green hosting; free domain privacy
Full Review:
Dreamhost is unique among the web host services we've reviewed. It's a uniqueness that will be refreshing to advanced users, but frustrating for beginners or those that like a lot of bells and whistles. We can safely advise anyone who needs a lot of technical support, a fast online site-builder, or an easily-configured PayPal system to consider another option. If, however, you're an intermediate-to-advanced user who likes a clean, no-nonsense control panel, needs a few essential features like Wordpress, likes the idea of green hosting, and prefers a web host with attitude, read on.


Pricing

At $9.95 a month for a year, Dreamhost is a bit more expensive than most, but that $9.95 buys you free domain privacy (something that can cost $10 or more with other web hosts) and lifetime domain registration. There are no set-up fees, but you can pay $9.95 a month for phone support (though it's a call-back system and you're limited to just three calls per month).

You have 97 days to evaluate Dreamhost and receive of your money back (minus $9.95 for the cost of the domain), an unusually long satisfaction guarantee period. However, after that period there is no pro-rated refund.

Features

Dreamhost is one of an increasing number of self-described green hosts, meaning they neutralize their carbon footprint by purchasing renewable energy, running more efficient servers, and a variety of other measures that they're happy to tell you about.


Dreamhost has one of the few truly integrated add-on installation and management environments, which gives the whole experience a very cohesive feeling. Whereas installing a blog or photo gallery on other web hosts shuttles you off to a different user experience for the installation, Dreamhost handles it all inside the same interface. This makes it easy to see what applications you've installed, and remove them if necessary.

We tried Dreamhost's one option for online site building, the complex and robust Drupal. While the themes are beautiful, the learning curve is steep. It's much more configurable than other site builders, but most users will not be up and running with it quickly. If, on the other hand, you plan on building a content-rich site, particularly one administered by a number of users, this is a good option.

Performance

Dreamhost's scores in testing were surprisingly variable, not quite what we expected from a host that focuses so heavily on the quality of its hosting. Uptime was pretty good, and server response times were just a little worse than average, while its download speeds were among the best. See the chart below for details. For uptime, higher percentages are better. For all others, lower numbers indicate better performance.

Dreamhost Web Hosting test data:
Dreamhost Group Avg. Group Best Group Worst
28-Mo. Uptime Score 99.88% 99.85% 99.99% 99.26%
28-Mo. Avg. Response Time: 0.536s 0.543s 0.355s 0.854s

Support

As mentioned earlier, telephone support is not standard. Support issues are logged in an email-based trouble ticket system or resolved via chat. A ticket submitted at 1:42 was answered at 1:51. The chat-based support was also helpful. You can find answers to many questions in their support twiki and their forums, but Dreamhost is primarily meant for users who know their way around the basics of website maintenance.

Conclusion

Dreamhost has built a loyal following among experienced web designers, and we recommend it to those who want a slick, no-nonsense web host. We'd like to see better reliability, though it'll be fine for most users.

Sign up for Dreamhost | Compare to Other Web Hosts

 
Service Details:

Cheapest Price:$8.95/mo
Storage/Data Transfer:Unlimited
Money-Back Guarantee:97 days
Domain:Free for life
Support:Email, Chat

NextAdvisor Web Hosting Blog Headlines

Yahoo Web Hosting Drops Its Prices, Great News for Beginners
Yahoo's web hosting has always been a great service for beginners, except for the price. Now Yahoo has made it even easier for beginners of web hosting to access their suite of services by dropping the prices for all their web hosting options. The cheapest plan is the Basic plan, for $4.99/month, but NextAdvisor readers [...]

Can I Set Up a Pay Pal Button on My Site with Yahoo Web Hosting?
Q: I'm a freelance writer, so I don't sell products, per say, but would like to be able to have a PayPal button so I can get deposits, and other payments. A shopping cart would just be silly. Can Yahoo do that? A: Yes, Yahoo can do that. Yahoo Web Hosting in fact has the [...]

Exclusive Yahoo Deal: Get 40% Off Web Hosting for 12 Months!
For one day only, Yahoo! Web Hosting is offering NextAdvisor users 40% off their web hosting services for 12 months. Yahoo! Small Business web hosting is one of the few stand-outs in web hosting, and will be perfect for the beginning site owner who doesn't really know what to expect from web hosting. It's the [...]

You Could Win Cash for the Holidays with the NextAdvisor $500 Giveaway!
Need some extra money for the holiday season? Well, you're in luck. NextAdvisor is giving away cash prizes every week of December! Just go to our Facebook page and click on the NextAdvisor $500 Giveaway, fill out the entry form, and you'll be entered to win. It's our way of saying thank you to our [...]


About UsBlogContact UsTerms & Privacy PolicyAffiliate ProgramSite Map
NextAdvisor.com is a BBB Accredited Information Bureau in San Francisco, CA

Disclosure: NextAdvisor.com is a consumer information site that offers free, independent reviews and ratings of online services. We receive advertising revenue from most of the services we review. Our editors thoroughly research and whenever possible test each service we review and offer their honest opinions about each one. We are independently owned and operated and all opinions expressed on this site are our own.