Frequently Asked Questions about VoIP

Will 911 emergency calling work with my VoIP service?

Yes. The Federal Communications Commission (FCC) mandated that as of November 28, 2005, all VoIP providers must provide Enhanced 911 (E911) service to new customers. E911 is the most advanced 911 service available and is able to locate your phone number and location immediately when you call 911. When you sign up for VoIP service, you will enter the address you will be making your calls from. If you move or take your VoIP service with you when you travel, you can simply update your address online with your VoIP provider for 911 purposes.

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