VoIP FAQ

Frequently Asked Questions about VoIP

    Which VoIP service has the lowest international rates?

    We took a sampling of per-minute rates to 9 commonly called countries. This will be useful to those who want to choose a domestic plan, but plan to occasionally call internationally. We chose either the basic rate to the country, or the best-known city, depending on how the provider lists them. We totaled the costs per provider to gauge which has the cheapest overall prices. Of course, we encourage you to check each service's website to see the rates for the countries and cities you call the most.

    Sample International Rates (shown in cents per minute)

    Phone.com VYL Media Phone Power Vonage viatalk Lingo 8x8
    Australia 3.9¢ 2.4¢ 1.9¢ 5.06¢
    China 3.9¢ 2.4¢ 1.1¢ 1.8¢
    France 3.9¢ 2.4¢ 1.5¢ 2.4¢ 2.4¢
    Germany 3.9¢ 2.4¢ 1.5¢ 3.6¢ 2.7¢
    India 3.9¢ 11.9¢ 1.9¢ 15¢ 10¢ 2.9¢ 5.9¢
    Israel 3.9¢ 2.4¢ 1.3¢ 2.9¢
    Mexico 3.9¢ 2.4¢ 2.2¢
    Phillipines 14.5¢ 15.8¢ 11.5¢ 18¢ 27¢ 11.9¢ 18¢
    UK 3.9¢ 2.4¢ 3.7¢ 2.4¢
    Total 45.7¢ 44.5¢ 23.9¢ 49¢ 64.6¢ 47.7¢ 39.4¢

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Top VoIP Services

Vonage

Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, money-back guarantee
VOIPo

Bottom line: Cheapest domestic calling plans, great sound quality, free equipment, and US-based customer support
Phone Power

Bottom line: Inexpensive 2-year plan and overall low international rates
Phone.com

Bottom line: Recommended for great customer service, nice call quality, and web-based faxing
ViaTalk

Bottom line: Nice call quality and relatively cheap plan, but some cancellation problems
1-VoIP

Bottom line: Great call quality, no-commitment contract, and excellent customer service
Voip.com

Bottom line: Great value on feature-packed plans with multiple payment options, but buggy service and ineffective customer support
Lingo

Bottom line: Solid plans from reliable company; unlimited calling to 45+ countries; free first month
Skype Phone

Bottom line: Cheap plan with pricey phone is the only way to get Skype without a computer; no 911 calling

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