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VoIP FAQ

Frequently Asked Questions about VoIP

    What kind of calling plans do VoIP providers offer?

    All the VoIP providers we work with offer plans that include all local and long distance calls to the U.S. and Canada for one flat rate, including all your phone features such as voice mail, call waiting and caller ID. You can either get plans for a certain number of minutes, such as 500, or for unlimited minutes. Most of the unlimited plans cost only around $20 per month. Some providers, such as Lingo, include all calls to Western Europe as well and also offer all-inclusive plans for calling Mexico, Asia and other areas.

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Top VoIP Services

Vonage
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Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, money-back guarantee†
VOIPo
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Bottom line: Cheapest domestic calling plans, great sound quality, free equipment, and US-based customer support
Phone Power
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Bottom line: Inexpensive 2-year plan and overall low international rates
Phone.com
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Bottom line: Recommended for great customer service, nice call quality, and web-based faxing
ViaTalk
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Bottom line: Nice call quality and relatively cheap plan, but some cancellation problems
1-VoIP
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Bottom line: Great call quality, no-commitment contract, and excellent customer service
Voip.com
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Bottom line: Great value on feature-packed plans with multiple payment options, but buggy service and ineffective customer support
Lingo
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Bottom line: Solid plans from reliable company; unlimited calling to 45+ countries; free first month
Skype Phone
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Bottom line: Cheap plan with pricey phone is the only way to get Skype without a computer; no 911 calling

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