VoIP FAQ

Frequently Asked Questions about VoIP

What is VoIP?

VoIP (which stands for "Voice over Internet Protocol") is a very simple but extremely valuable service that allows you to make phone calls much more cheaply than through your old phone company. All of our recommended VoIP services replace both your local and long distance services and work with your existing telephone. All the providers that we recommend allow you to make calls exactly as you would with your old phone service. You use the same phone, pick it up and dial just like you always have, whether you are calling your friend next door, around the world, or need to call 911 for an emergency. It sounds the same to both you and the person on the other end. You can also keep your existing phone number.

The biggest difference you'll notice is the price. VoIP companies can provide this service so cheaply because calls are sent through the Internet rather than phone lines. VoIP providers have all the features you would expect, such as call waiting, caller ID and voicemail. The difference is that the providers we work with include all of these features in the cost of your service. VoIP providers also have additional free services that you can't get from the phone company, such as checking your voicemail from your computer anywhere in the world, email notifications when you have a new call or message, or phone numbers with non-local area codes. Click here to view our recommended providers.

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