VoIP FAQ

Frequently Asked Questions about VoIP

    What features do VoIP providers offer?

    VoIP providers offer all of the features that traditional phone companies do and many more. They are able to offer these additional features because of the advanced nature of VoIP technology. Below we list features that all of the providers we recommend on our site offer. In addition, all of these features are included in the price quoted. Most traditional phone companies charge over $20 a month for these features alone. All providers offer additional features as well so check their site for a full list:

    • Voicemail
    • Call waiting
    • Caller id (with name)
    • Use of your number and VoIP service from anywhere in the world at no additional charge (you need to bring your adapter and have a high-speed connection)
    • Free in-network calling
    • Online account management
    • Online call logs
    • Online voicemail access
    • Email voicemail alerts
    • Call return (*69)
    • 3-way calling
    • Call forwarding
    • Caller id block
    • Your choice of area code

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Search our site for more information about VoIP:

Vonage

Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, no contracts
VOIPo

Bottom line: Cheapest domestic calling plans, great sound quality, free equipment, and US-based customer support
Phone Power

Bottom line: Inexpensive 2-year plan and overall low international rates
Phone.com

Bottom line: Recommended for great customer service, nice call quality, and web-based faxing
ViaTalk

Bottom line: Nice call quality and cheap plan (2 years unlimited for $189 + $40.94 setup) but some cancellation problems
VYL Media

Bottom line: Great call quality, no-commitment contract, and excellent customer service
Voip.com

Bottom line: Great value on feature-packed plans with multiple payment options, but buggy service and ineffective customer support
Lingo

Bottom line: Solid plans from reliable company; unlimited calling to 45+ countries; discounted first month with code
Skype Phone

Bottom line: Cheap plan with pricey phone is the only way to get Skype without a computer; no 911 calling

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