VoIP FAQ

Frequently Asked Questions about VoIP

    What are the advantages of business VoIP?

    Business VoIP is cheaper and more convenient than traditional phone service. You'll generally pay one low monthly price for unlimited calling. You'll also have the freedom to add and change lines, employ advanced features like call hunting and voicemail transcriptions. Best of all, you don't have to rent or buy an in-house PBX system.

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Top VoIP Services

Vonage

Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, money-back guarantee
VOIPo

Bottom line: Cheapest domestic calling plans, great sound quality, free equipment, and US-based customer support
Phone Power

Bottom line: Inexpensive 2-year plan and overall low international rates
Phone.com

Bottom line: Recommended for great customer service, nice call quality, and web-based faxing
ViaTalk

Bottom line: Nice call quality and relatively cheap plan, but some cancellation problems
1-VoIP

Bottom line: Great call quality, no-commitment contract, and excellent customer service
Voip.com

Bottom line: Great value on feature-packed plans with multiple payment options, but buggy service and ineffective customer support
Lingo

Bottom line: Solid plans from reliable company; unlimited calling to 45+ countries; free first month
Skype Phone

Bottom line: Cheap plan with pricey phone is the only way to get Skype without a computer; no 911 calling

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