VoIP FAQ

Frequently Asked Questions about VoIP

What about guarantees and cancellations?

Many VoIP companies offer a satisfaction guarantee or trial period. During this period you can cancel without incurring any cancellation, disconnect, or rebate recovery fees. You'll also be able to either get a refund on unused months (if it's an annual plan) or get out of your monthly payment obligation. You may have to pay for the month used during the guarantee period, and shipping and handling are often not refunded (nor are any overage charges). Equipment must also be returned in complete working order. Canceling after the guarantee period will often cost you. We do our best to note these details, but you should always check the terms and conditions when you sign up.

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