VoIP Small Business VoIP Reviews & Prices

Whether your business has two people—or two thousand people—you can benefit from VoIP (Voice over Internet Protocol) to save money on your office phone service. VoIP utilizes your home or office Internet connections to route telephone calls, providing a low-cost, feature-rich telephone service for business of all sizes. In fact, it's what we use in the NextAdvisor office. Business VoIP phone service offers easy setup and a range of features including voicemail, call forwarding, conference calling, Internet faxing, and virtual PBX for menu-based call routing. With VoIP, your business phone service is wherever the Internet is, allowing you to route calls to your employees no matter where they are: in the office, at home, or on the road. And it all comes with tremendous cost savings. VoIP phone service will beat traditional phone service on both price and functionality in virtually every scenario.

Updated 05-10-2017

Small Business VoIP Comparison Chart

Service NameLowest price per user*Setup Fees$ Back Guarantee & Cancel PolicyFaxingNumbers IncludedBottom Line
Vonage Business $19.99/mo

(based on 15-extension plan)
No activation fee; phone and shipping costs varyNo cancellation penaltyInternet fax available for $14.99/mo1 number per extension; $39.99 for unlimited toll-free number No contracts, affordable and reliable service that provides tons of business boosting features for free
Jive $19.95/mo

(based on 50-extension plan)
No activation fee; no shipping & handling45-day money-back guarantee; month-to-month serviceInternet fax included with account (no add'l line needed)$1.75/month per local or toll-free number; unlimited extensions & concurrent calling Large feature set, 24/7 support make this a solid choice for small and medium businesses
BroadVoice $17.95 (any number of extensions)No activation fee; no shipping and handling30-day money back guarantee; $99 after 30 daysAvailable with additional line or use included Internet fax$5/mo for local numbers; toll-free numbers $5/mo with additional 4¢/minute on incoming calls Full range of features and ability to BYOD makes this a great choice for domestic and global business needs
Nextiva Office $22.95/mo

(based on 21-extension plan)
No activation fee; shipping costs vary30-day money-back guarantee; no cancellation penaltyAvailable with additional line or Internet fax1 toll-free number and 8 local numbers Included toll-free number, fax number, and other features make this a great choice for business VoIP
Phonebooth $20/mo

(any number of extensions)
No activation fee; phone and shipping costs varyNo cancellation penaltyNot supported2 local numbers, toll-free may be available Flat $20/month per user, many free features, unlimited calling, no contracts.
Service NameLowest price per user*Setup Fees$ Back Guarantee & Cancel PolicyFaxingNumbers IncludedBottom Line
1-VoIP $34.97 (based on no metered phone plan)$34.97 per-extension activation fee; $9.95 per-item shipping & handlingNo cancellation fees; month-to-month service; no money-back guaranteeInternet fax included with account (no add'l line needed)1 local number included; $4.95 per add'l number; $5.95 per toll-free number Customizable plans with a wide range of included features and month-to-month service; good monthly pricing but high start up fees
8x8 $24.99/mo

(any number of extensions)
No activation fee; no shipping and handling30-day money back guarantee; $59.99 per standard extension, if canceled after 30 daysAvailable with additional line, or add on Internet fax1 local number included, can purchase toll-free numbers Compelling features, free shipping make 8x8 worth exploring
RingCentral Office $24.99/mo

(based on 20-extension plan w/ contract)
No activation fee; phone and shipping costs vary30-day money back guarantee; no cancellation penaltyAvailable with additional line, or use included Internet fax1 toll-free or local number included Inexpensive plan for 50+ lines, lots of extras including iPhone app and Microsoft Outlook integration

*Price is per extension, based on the maximum multi-line discount with unlimited calling


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