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Vonage Small Business VoIP Review |
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| Excellent quality & reliability | |
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[Editor's Note: Vonage has set up an exclusive 800 number where NextAdvisor.com visitors can speak to a Vonage representative to ask questions and ensure they get the latest and best deal possible. If you are interested in ordering Vonage we recommend that you call the number: 1-888-692-8076.]
Vonage is not the cheapest VoIP service, but our testing and research has shown that it is the best for small businesses. Vonage has invested the most time and money in building its network and in acquiring new customers (it has the most customers of any VoIP provider and is a public company). As a result, Vonage provides the highest quality service of any of our recommended providers and is the best choice for small business owners who need or want superior call quality and reliability. At just $39.99 per month for 1500 minutes or $49.99 per month for the premium unlimited plan, Vonage could potentially save you a great deal of money compared to traditional phone service. Both of Vonage's small business calling plans include a free, dedicated fax line as well as 25 calling features such as caller ID, enhanced call forwarding, and the Vonage contact center, many of which would only be available from a traditional phone service for an additional fee. The small business basic 1500 minutes plan includes calls anywhere in the US, Puerto Rico and Canada, and unlimited incoming minutes. Each additional outgoing minute over the included 1500 per month is 3.9 cents. The small business premium unlimited plan also includes calls to Italy, France, Spain, the UK and Ireland. Business subscribers can also add a spare line for $12.99 per month. Vonage also offers an option to add a toll free number. If you operate a home-based business and have been relying on a standard residential phone service, Vonage's small business calling plans could help you transition to a professional and affordable phone service, specifically designed to meet your needs. And if you are using traditional phone service, and paying extra for a fax line and other features, you may find that Vonage's business plans are significantly cheaper. Vonage has recently ramped up their efforts in customer service to make sure you can get through to a representative quickly if you need to, and they are also the only VoIP provider we recommend that allows you to pay from your checking account rather than a credit card, if you prefer. |
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Service Details:
| Plans: | Unlimited: $49.99; 1500 mins: $39.99 |
| Setup Fees: | Free activation, free priority shipping and free Vonage phone adapter |
| $ Back Guarantee & Cancel Policy: | Free to cancel within 30 days or $39.99 after 30 days |
| Promotions: | Free fax line included |
| Countries Included: | USA, Canada, Puerto Rico; Unlimited plan also includes Italy, France, Spain, the UK and Ireland |
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