VoIP.com

VoIP.com Small Business VoIP Review

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Bottom Line:
Good value for small businesses that don't require multiple lines
Full Review:
Voip.com's business plans are a great value for small businesses that do not require more than one or two lines. They offer an unlimited plan for just $34.95 per month and an 1800 minute plan for $24.95. These plans include calls within the United States, Canada and Puerto Rico. Voip.com also offers particularly cheap international calling rates to most countries. Both plans have a $19.99 setup fee and a 30-day money back guarantee. For those who choose to cancel after the 30-day period has ended, there is a $39.95 cancellation fee. These rates make Voip.com one of the cheapest options for small businesses. Both plans include a wide array of useful features such as caller ID, conference calling and a built-in contacts list, and most of the features can be managed online. Voip.com also offers many optional upgrades, including PBX features such as auto attendant, which is available for $4.95 per month, plus a $9.95 setup fee. Additional extensions are available for $9.95 per month, plus a $4.95 setup fee. Toll-free numbers are an additional $4.95 per month, plus a $9.95 setup fee. Voip.com promises to offer fax lines in the near future, for $6.95 per month, plus a $9.95 setup fee. Unfortunately for businesses that require multiple lines, Voip.com does not offer a reduced price for additional lines. Customers must purchase an entire plan, either the $34.95 unlimited plan or the $24.95 1800 minute plan, for each additional line required.

The high cost of an additional line and the wide array of professional tools and features make Voip.com a great choice for some businesses and a poor choice for others. Voip.com does offer an excellent value for small businesses that only require a single line, but that also require a robust feature set in order to create a professional impression.

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Service Details:

Plans: Unlimited: $34.95; 1800 minute: $24.95
Setup Fees: $19.95 activation fee; $9.95 S&H
$ Back Guarantee & Cancel Policy: 30-day money back guarantee; $39.95 after 30 days
Promotions: Coming soon
Countries Included: USA, Canada, Puerto Rico

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