RingCentral Office RingCentral Office
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RingCentral Office Review

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Bottom Line:
Inexpensive plan for 50+ lines, lots of extras including iPhone app and Microsoft Outlook integration

Full Review:
RingCentral offers an excellent balance of price and features. The cost per line is as low as $24.99 per month, based on a 19-extension plan with an annual contract. Included in that cost is unlimited calling in the U.S. and Canada and the choice of a local or toll-free number (with 1,000 free toll-free minutes per month), as well as the usual host of features such as Internet fax, call forwarding, cloud-based PBX, and auto attendant. Auto attendant gives you the ability to set up an automated answering service with an extension menu, so customers can call one number and have their calls routed to the person or department they need. All these features come at no additional cost, and there's no setup or activation fee to worry about either.

RingCentral offers a 15-day free trial, and all its plans have the option of being purchased without an annual contract for a small additional cost per user. If you decide to pay by the month, there's no penalty for canceling. Chat-based support is available 24 hours a day, 7 days a week (24/7 customer phone support is only available for Office customers with 2 or more users).

VoIP requires specialized phones that can connect to the Internet. RingCentral offers a number of options, starting at $79. Of course, you don't have to buy your phones from RingCentral; you can even use your existing office telephones, but you'll need to purchase VoIP adapters.

RingCentral's pricing and features make it an attractive option for small businesses, particularly those needing 50 or more lines. We've reviewed other services offered by RingCentral, including their Internet fax and virtual phone products, and have always found its offerings robust and full of options.

Sign up for RingCentral Office | Compare to Other Business VoIP

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Service Details

Lowest price per user*:$24.99/mo

(based on 19-extension plan w/annual contract)
Setup Fees:No activation fee; phone and shipping costs vary
$ Back Guarantee & Cancel Policy:30-day money back guarantee; no cancellation penalty
Faxing:Available with additional line, or use included Internet fax
Numbers Included:1 toll-free or local number included

*Price is per extension, based on the maximum multi-line discount with unlimited calling

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