Ring Central Office

Ring Central Office Review: Small Business VoIP

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Bottom Line:
Inexpensive plan for 50+ lines, lots of extras including iPhone app and Microsoft Outlook integration
Full Review:
RingCentral focuses exclusively on Internet-based telecommunication services for small businesses. The California-based company offers a number of different services including Internet fax and mobile cloud-based calling. It also has a full-featured and well-priced VoIP solution. It gives small businesses the kind of big business phone system they need to be competitive, but with a low cost.

RingCentral offers an excellent balance of price and features. The cost per line comes in as low as $19.99, based on a 100-extension plan. Included in that cost is unlimited calling in the U.S. and Canada and the choice of a local or toll-free number (with 1000 free toll-free minutes per month), as well as the usual host of features such as Internet fax, call forwarding, cloud-based PBX, and auto-attendant. Auto-attendant gives you the ability to set-up an automated answering service with an extension menu, so customers can call one number and have their call routed to the person or department they need. All these features come at no additional cost, and there's no setup or activation fee to worry about either.

Ring Central offers a 30-day money-back guarantee, and all their plans come without a contract, so there's no penalty for canceling. Telephone-based support is offered 24 hours a day, 7 days a week.

VoIP requires specialized phones that can connect to the Internet. RingCentral offers a number of options, starting at $99.00. Of course, you don't have to buy your phones from them. You can even use your regular office telephones, but you'll need to purchase VoIP adapters.

RingCentral's pricing and features make it an attractive option for small businesses, particularly those needing 50 or more lines. We've reviewed other services offered by Ring Central, including their Internet fax and virtual phone products and have always found their offerings to be robust and full of options.

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Service Details:

Lowest price per user*:$21.99/mo

(based on 20-extension plan, further discounts for 100+)
Setup Fees:No activation fee; phone and shipping costs vary
$ Back Guarantee & Cancel Policy:30-day money back guarantee; no cancellation penalty
Faxing:Available with additional line, or use included Internet fax
Numbers Included:1 toll-free or local number included

*Price is per extension, based on the maximum multi-line discount with unlimited calling

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