There are no setup or activation fees with Phonebooth, and the pricing is all-inclusive. After you've purchased your VoIP compatible phones, either from Phonebooth or from another company, all you'll need to pay is your flat monthly fee, which is based on how many users you have. One exception to this is if your business requires more than two separate phone numbers. Two free phone numbers are included in your plan, but beyond that, you'll pay one dollar per extra phone number each month. We should also note that while Phonebooth does charge for more than two phone numbers, the service includes unlimited extensions for free.
Phonebooth offers a fairly full feature set, with no additional charges for standard features such as unlimited domestic calling, two phone numbers, conference calling, voicemail to email transcription, call-forwarding and call-hunting, and an auto-attendant for answering and routing calls. Just about the only thing Phonebooth doesn't have is faxing capabilities. If you want to be able to fax you'll either need to hold on to an analog line, or subscribe to an Internet fax service, such as myFax.
Because VoIP service sends your calls over the Internet, Phonebooth requires IP-based phones that turn voice into data and vice versa. Phonebooth offers a number of options, from a Yealink T-20 at $105.00 up to the Polycom SoundStation IP 7000 for $925. Most customers will find that the $105 Yealink T-20 will be fine for their needs. Of course if you already have VoIP-enabled phones from another vendor, you can use those.
Technical support is offered 24 hours a day, 365 days a year. The support agents are based in the United States and support is offered via phone or in an online forum. The online representative we chatted with was very friendly. There's also a substantial help-section on their website.
With its simplified pricing of $20/month per user, and no setup-fees, we think that Phonebooth is worth a look, particularly for smaller organizations. The lack of fax may be disappointing for some, but the rest of the feature set is otherwise robust.
Get Your FREE Business VoIP Quote
Answer a few simple questions. We'll match you with the providers that can best service your needs, and they'll compete to win your businessFind the Right VoIP for You
|Lowest price per user*:||$20/mo|
(any number of extensions)
|Setup Fees:||No activation fee; phone and shipping costs vary|
|$ Back Guarantee & Cancel Policy:||No cancellation penalty|
|Numbers Included:||2 local numbers, toll-free may be available|
*Price is per extension, based on the maximum multi-line discount with unlimited calling
NextAdvisor VoIP Blog Headlines
- How VoIP Can Enhance Your Business Communication
The advantages of switching your company to a VoIP service are seemingly endless. While one of the most obvious benefits […]
- 4 Business VoIP Features That’ll Make Your Life Easier
VoIP providers generally offer their customers a number of extra features to supplement the basic phone service. While some of […]
- Can VoIP Users Call 911?
Although you may not call very often, 911 is a number all of us know and want to be able […]
- WhatsApp Messenger Adds Voice Calling: Should You Try It?
In April, the widely popular messaging app WhatsApp began rolling out a feature to allow its users make voice calls […]