Frequently Asked Questions about VoIP
Can I send faxes with a VoIP service?
Yes, but only certain services offer full support for faxing. Of the services we currently recommend, only Vonage, ViaTalk, Packet8 and Lingo offer full fax support. Because VoIP services process voice and fax calls slightly differently, we strongly recommend you purchase a separate dedicated fax service if you want to have fax capability. Vonage, ViaTalk and Lingo offer a separate dedicated fax line free as part of their business calling plans and Packet8 allows you to purchase it as an add-on. Vonage and Packet8 both offer a dedicated fax line as an add-on to their residential phone plans for under $10 per month.
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Recently answered questions about VoIP:
Does Vonage require high speed internet to work?
The following is an actual reader submitted question:
Q. Do you need to have high speed internet for Vonage to work? Can you buy high speed internet from Vonage?
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The following post in our Reader Question series is an actual user submitted question:
Q: I live in Florida for 6 months of the year and in Canada for the other 6 months. Can I take VoIP with me and use it wherever I go?
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Will VoIP work with a home security system?
The following post in our Reader Question series is an actual user submitted question:
Q: I currently subscribe to Comcast for phone, cable and internet and have a land line with Verizon because of my home security system. If I used Vonage to replace my land line service would it work effectively with my [...]
Do you have VoIP service in Vietnam?
The following post in our Reader Question series is an actual user submitted question:
Q: Do you have VoIP service in Vietnam?
A: All the VoIP services that we review are sold in the United States or Canada only. However VoIP services are portable and can be used from any broadband connection around the world. For instance, [...]
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The following post in our Reader Question series is an actual user submitted question.
Q: I live in Florida for 6 months, and go home to Canada for 6 months. Can I take VoIP service with me?
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The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I have Cable TV, Cable Internet and Cable Phone service. All three with one cable company. I also have a Home Security [...]
Are there any set-up fees for VoIP.com?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Are there any set up fees [for VoIP.com] your website says no start up fees but when you look futher it [...]
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The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: What is a V-Portal adapter? Or is it simply the thing that makes the phone work?
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The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Is Vonage a digital phone service that will go out when the power goes or is it a true land line?
A: Vonage [...]
Why haven't you reviewed Skype?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I'm considering VoIP again. Went round the block with SunRocket a couple of years ago and got BURNED! I appreciate your [...]
