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VoIP FAQ

Frequently Asked Questions about VoIP

    Can I send faxes with a VoIP service?

    Yes, but only certain services offer full support for faxing. Of the services we currently recommend, only Vonage, ViaTalk, Packet8 and Lingo offer full fax support. Because VoIP services process voice and fax calls slightly differently, we strongly recommend you purchase a separate dedicated fax service if you want to have fax capability. Vonage, ViaTalk and Lingo offer a separate dedicated fax line free as part of their business calling plans and Packet8 allows you to purchase it as an add-on. Vonage and Packet8 both offer a dedicated fax line as an add-on to their residential phone plans for under $10 per month.

    Return to VoIP FAQs


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Top VoIP Services

Vonage
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Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, money-back guarantee†
VOIPo
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Bottom line: Cheapest domestic calling plans, great sound quality, free equipment, and US-based customer support
Phone Power
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Bottom line: Inexpensive 2-year plan and overall low international rates
Phone.com
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Bottom line: Recommended for great customer service, nice call quality, and web-based faxing
ViaTalk
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Bottom line: Nice call quality and relatively cheap plan, but some cancellation problems
1-VoIP
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Bottom line: Great call quality, no-commitment contract, and excellent customer service
Voip.com
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Bottom line: Great value on feature-packed plans with multiple payment options, but buggy service and ineffective customer support
Lingo
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Bottom line: Solid plans from reliable company; unlimited calling to 45+ countries; free first month
Skype Phone
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Bottom line: Cheap plan with pricey phone is the only way to get Skype without a computer; no 911 calling

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