Frequently Asked Questions about VoIP

    What about faxing?

    Most VoIP companies will allow you to use a fax through a separate fax number, which requires a charge for an additional line. But there is an option: most VoIP companies include Internet-based faxing, many even offer it for free. Internet faxing technology allows you to use email or a web-based interface to send and receive faxes, saving you money on ink, toner, and fax paper, as well as freeing up space in your office.

    Return to VoIP FAQs

If you have a question or concern we haven't answered on our site, please let us know. Your question will be added to the NextAdvisor Forums so that we and other experts in our community can answer it. Due to volume, we aren't able to respond to every question, but we answer as many as we can.

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Bottom line: Lowest price ($6.21/month) if you pay for 2 years upfront, great sound quality, $0 setup costs, and U.S.-based customer support

Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, money-back guarantee

Bottom line: International calling as cheap as $19.95/month, no long-term commitment required and every plan includes a variety of free features

Bottom line: Limited international calling plan, but excellent customer service and a great range of features

Bottom line: Nice call quality and relatively cheap plan, yet some cancellation problems

Bottom line: Competitive prices and excellent international plan, but high initial cost and porting fee are off-putting

Bottom line: Well-priced, varied plans, but very limited customer service: a mixed bag

Bottom line: Solid plans from reliable company, unlimited calling to 45+ countries with free first month, yet disappointing call quality

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