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GoToMyPC Review: Remote Desktop |
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| Easiest-to-use browser-based remote; nice feel and implementation | |
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GoToMyPC is made by Citrix, the same company that produces GoToMeeting, an online meeting product we enjoyed testing. Citrix excels at user-friendly interfaces and program simplicity. GoToMyPC, while expensive, gets our gold star for ease of installation and use. We were up and running in no-time thanks to the streamlined setup and refreshingly simple browser instructions. The host and remote are installed with a minimum of fuss, though they seem to prefer Microsoft Interenet Explorer, at least for installation.
Once running, GoToMyPC reveals itself to be a no-frills workhorse. You won't find advanced features like white boarding, but you can chat, transfer files, reset the host computer, bring up the task manager and, of course, control the other machine through screen sharing. GoToMyPC is technically browser-based, but accessing it from the PC, you'd hardly know it. It's very smooth, and settings are easily adjusted for appearance vs. speed. Even on average appearance settings, we were able to watch decent full-motion video. There was none of the instability issues we experienced with Symantec's pcAnywhere. Using a Mac as your remote computer is a bit of a different story, as it runs in a browser window, instead of a transparent browser-based app. There's a bit more lag, though it functioned just as smoothly as many browser-based remote access programs on the PC. It should be noted that there's no chat for Macs, and there's a general reduction of resolution, so everything looks a bit chunky. All-in-all it's a serviceable option for Mac users who need to access files on a PC. While it does lack some of the features found in Radmin, GoToMyPC works so nicely, with a minimal of tinkering. It also makes the best of screen real estate, better than any of the programs we've tried so far. At $19.95 per month, or $179.40 per year, it does seem a little on the expensive side, and users will have to think hard about whether the ease-of-use justifies the cost. But a 30-day money back guarantee should make the deciding pretty risk free. Host System Compatability: Windows 2000-Vista Remote System Compatability: Windows 2000-Vista, Mac OS X |
Service Details:
| Trial: | Free 30-day trial |
| Cost: | $19.95/mo ($179.40/yr) 1 PC; $29.95/mo ($269.40/yr) 2 PCs |
| System Compatability: | Host: Windows 2000-Vista Remote: Windows 2000-Vista, Mac OS X |
| Access Method: | Browser/Web app |
| Features: | Screen sharing & remote, file sharing, chat, remote restart |
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