Online Cloud Backup FAQ

Frequently Asked Questions about Online Cloud Backup

    What is the difference between online backup and backing up my files to an external hard drive?

    External hard drives allow users to save files from their computer on another separate hard drive. Online backup is a better solution for most consumers for several reasons.

    First, external hard drives have the same hardware failure issues that the internal hard drive in your computer has. They will eventually fail or crash and put the stored information at risk, whereas online backup services are not dependent on a single hard drive to store your information, which makes them infinitely more reliable.

    Second, external hard drives are only as secure as you make them. If your external hard drive is misplaced or stolen you immediately lose all the backup information that you have stored there. Online backup services, on the other hand, allow you to store your information remotely and securely on computer servers that are maintained by professionals. In fact, many major corporations use the same online file backup services that are available to consumers to store important business information because these services are so secure and professionally managed.

    Third, external hard drives have storage limitations. For example, if you purchase a 100 GB external hard drive it will be able to store 100 gigabytes of information before you need to either purchase an additional drive or delete some information of your existing one. The top-rated online backup services offer unlimited storage capacity for all your important files. You will never need to buy additional storage capacity or hardware and you will never need to choose which files you will keep and which you will delete based off of how much storage space is available.

    Finally, external hard drives are more expensive per gigabyte of storage than most online backup services. We recently analyzed the costs of both options and found that online backup services are about 50% cheaper per gigabyte than using external hard drives.

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Top Online Backup Services

Carbonite

Bottom line: Excellent and comprehensive online backup with easy remote file access, exclusive discount
MyPCBackup

Bottom line: Unique combination of unlimited backup, file syncing across computers, cloud storage and external drive backup
Mozy

Bottom line: Great low-cost online backup with exclusive discount; can back up external drives
SugarSync

Bottom line: Best combination of online backup, cloud storage and multi-device sync; free 30-day trial
SpiderOak

Bottom line: Most secure, customizable, streamlined file backup for advanced users
LiveDrive Backup

Bottom line: Simple and cheap backup that lets you use unlimited storage space for one computer; nice service for backing things up on the go
SOS Online Backup

Bottom line: Packed with new features, includes 5 computers and local backup; nice interface, savvy mobile apps, and social media backup
IDrive

Bottom line: Solid backup with a lot of configurability; no mobile app access or file sharing
ElephantDrive

Bottom line: Solid online backup with file sharing and the ability to back up to 3 computers, though the interface is not the best
Norton Online Backup

Bottom line: Fast and transparent browser-based backup with file sharing; infrequent backup schedule
IBackup

Bottom line: Geared towards businesses; Exchange and SQL backups; compliance for financial, medical companies
Dropbox

Bottom line: Well-priced solution for file sharing and collaborative work; not true automated backup solution

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