SugarSync

SugarSync Review: Online Backup

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Bottom Line:
Fun and versatile file backup works with multiple computers; supports music streaming but no Outlook backup
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SugarSync is the Swiss army knife of online file storage, and while it's more expensive per-gigabyte than the unlimited storage options offered by Mozy or Carbonite, its versatility can't be matched by either.

Setup is easy: you download the file synchronization manager onto your Mac or PC (or both). After specifying which folders you want to back-up, SugarSync takes care of the rest, automating incremental backups of previously synced documents and newly created ones. Like Mozy and Carbonite, SugarSync gives you web-based access to your backed-up files. SugarSync goes the extra mile by incorporating Facebook photo sharing, multiple computer syncing, and music streaming. It's a great way to not only back up a single computer, but to keep a number of computers synced, whether in they're in the same house or in remote locations. It also doesn't matter if they're Macs or PCs; a single license gets you downloads for both. The synchronization manager is well-designed as is the web interface. There are also free Blackberry, Android, Windows Mobile, and iPhone apps to keep your data truly mobile. The iPhone app is really something, allowing you to stream your remotely stored music, view your documents, and upload your photos right to your SugarSync account (and hence your Mac or PC).

Despite our high praise for the service, two things should be noted about SugarSync. One is that the default backup settings are not nearly as extensive as other online backup services; you will need to manually select non-document folders such as those that contain your system preferences. The second thing to note is that SugarSync cannot back up your Outlook messages or Firefox favorites.

The 30GB of storage included with the base $4.95 plan may be too little space for some users. You may find yourself needing to upgrade to a larger capacity plan if you're a serious shutterbug or music fan; these run between 60GB and 250 GB, and range from $9.95 to $24.95 per month respectively. Yearly agreements cut the costs down significantly, essentially giving you two months free. A 30-day free trial will give you time to evaluate whether or not it's worth it. We think that it is; it's rare that we come across a program that does so much more than we expect.

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Program Details:

Free Trial: 30-day free trial
Paid Storage Fees: $4.99-$24.99/mo; $49.99-$249.99/yr
Gigabytes (GB) of Storage Included: 30GB-250GB (works on multiple machines)
File Access Options: Access and share files from any computer's web browser or from mobile apps
System Compatibility: Windows Vista, XP, Mac OS X 10.4 or above

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