SugarSync

SugarSync Review: Online Backup

Go to Site | View Full Comparison Chart
Website:
Visit Website
Rating:
Bottom Line:
Fun and versatile file backup works with multiple computers; supports music streaming but no Outlook backup
Full Review:
[Editor's note: SugarSync offers a 17% discount for subscribers to its annual plans. Customers must pay for a year's worth of service, in order to receive the discount.]

SugarSync is the Swiss army knife of online file storage, and while it's more expensive per-gigabyte than the unlimited storage options offered by Mozy or Carbonite, its versatility can't be matched by either.

Setup is easy: you download the file synchronization manager onto your Mac or PC (or both). After specifying which folders you want to back-up, SugarSync takes care of the rest, automating incremental backups of previously synced documents and newly created ones. Like Mozy and Carbonite, SugarSync gives you web-based access to your backed-up files. SugarSync goes the extra mile by incorporating Facebook photo sharing, multiple computer syncing, and music streaming. It's a great way to not only back up a single computer, but to keep a number of computers synced, whether in they're in the same house or in remote locations. It also doesn't matter if they're Macs or PCs; a single license gets you downloads for both. The synchronization manager is well-designed as is the web interface. There are also free Blackberry, Android, Windows Mobile, and iPhone apps to keep your data truly mobile. The iPhone app is really something, allowing you to stream your remotely stored music, view your documents, and upload your photos right to your SugarSync account (and hence your Mac or PC).

Despite our high praise for the service, two things should be noted about SugarSync. One is that the default backup settings are not nearly as extensive as other online backup services; you will need to manually select non-document folders such as those that contain your system preferences. The second thing to note is that SugarSync cannot back up your Outlook messages or Firefox favorites.

SugarSync's plans start at $9.95 per month for 60GB. Upgraded plans are also available, ranging up to $39.99 for 500GB. For those with small enterprise backup needs, SugarSync offers excellent plans for businesses, starting at $29.95 per month.

Yearly agreements cut the costs down significantly, essentially giving you two months free. A 30-day free trial will give you time to evaluate whether or not it's worth it. We think that it is; it's rare that we come across a program that does so much more than we expect.

Go to Site | View Full Comparison Chart


Search our blog archives and frequently asked questions for more information about Online Backup Service Reviews


Program Details:

Discount / Free Trial: 30-day free trial;
17% off annual plans
Paid Storage Fees: $9.99-$39.99/mo; discount price:
$99.99-$399.99/yr
Gigabytes (GB) of Storage Included: 30GB-250GB (works on multiple machines)
File Access Options: Access and share files from any computer's web browser or from mobile apps
System Compatibility: Mac OS X 10.4 or above

NextAdvisor Online Backup Blog Headlines

Does the Carbonite remote access feature allow me to view any file or email i...
The following is an actual user submitted question: Q: I am considering buying Carbonite and would like to know if I still need GoToMyPC remote access program if Carbonite allows for remote access? Does the Carbonite remote access feature allow me to view any file or email individually from any computer, similar to the GoToMyPC program? A: [...]

SugarSync discounts personal plans
We reviewed SugarSync for Business on Monday. Today we're reporting that the online backup service is offering exclusive 15% discounts on its 60GB and 100GB plans. It's a limited time offer; in fact customers have until March 31st. We really liked SugarSync when we reviewed it. It's a fun and feature-rich service that's particularly useful for [...]

SugarSync for business reviewed
We really liked SugarSync's personal backup service when we tested it, so we were eager to see how its SugarSync for Business plan differs. Strangely, the biggest difference seems to be in the price, and not the functionality; from a price perspective, that's a very good thing. The base price is currently $29.99 per month for [...]

Exclusive Mozy Promo Code
We are very happy to bring back the exclusive 15%-off Mozy promo code. This brings the price of this excellent online backup service down to $4.21 per month. Put that together with Mozy's yearly discounts and you can receive a year of safe, secure online backup for $46.01, or two years for $88.36. This is [...]

The New York Times ponders the plight of the Internet user
In this day and age, even the Fashion & Style section of The New York Times is worried about Internet security issues. This weekend, the Times recounted the experiences of Allan Goldstein, a 60 year old college professor who uses the Internet, but does so a bit nervously. He worries that NYU's online system will [...]

Online backup services and the value of version histories
Last month, someone asked a question about file corruption. They wondered if their online backup service could restore working versions of files that had become corrupted on their hard drive. I suggested that "versioning" or "file history" might come to their rescue. This feature, offered by most online backup services, holds on to a certain [...]

I am a Carbonite subscriber. My computer recently crashed. I changed from Win...
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way. Q: I am a carbonite subscriber. My computer recently crashed. I changed from window to A Mac. How do I get my serviced [...]

Mozy discount for Black Friday: Save $15-$20
Mozy is making dramatic price cuts on its annual online backup storage plans for Black Friday. Until November 30th you can save $15.00 off of the single year plan, and $20.00 off of the two-year plan. That brings the prices down to $39.49 and $73.96, respectively. It's a really great deal for unlimited online storage [...]

Should you manage your own online backup encryption key?
When you use an online backup service like Mozy or Carbonite, your data is encrypted before it leaves your computer. This makes your data essentially indecipherable to hackers, should they somehow be monitoring your Internet connection. The software itself manages the encryption and the service will have your encryption key. Now according to Carbonite's Help [...]

Can I use Carbonite to move my documents and music to a new computer?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way. Q: We are buying a new computer. Can we use carbonite to back up our documents and music and then recover to the [...]


About Us Blog Contact UsTerms & Privacy PolicyAffiliate ProgramSite map