Online Cloud Backup FAQ

Frequently Asked Questions about Online Cloud Backup

    How do I restore my files using an online backup service?

    The process of restoring lost files differs depending on the service provider. In most cases, it is as simple as accessing your online account and downloading the files you have backed up.

    The amount of time it takes to download your backed-up files varies based on the amount of data you have stored with your online backup service. It can take anywhere from a few hours if you have a small number of files backed up to several days if you have many large files to recover.

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Top Online Backup Services

Carbonite

Bottom line: Excellent and comprehensive online backup with easy remote file access, exclusive discount
Mozy

Bottom line: Great low-cost online backup with exclusive discount; can back up external drives
SugarSync

Bottom line: Best combination of online backup, cloud storage and multi-device sync; free 30-day trial
MyPCBackup

Bottom line: File syncing across computers, cloud storage and external drive backup with the option for unlimited backup
SpiderOak

Bottom line: Most secure, customizable, streamlined file backup for advanced users
SOS Online Backup

Bottom line: Packed with new features, includes 5 computers and local backup; nice interface, savvy mobile apps, and social media backup
LiveDrive Backup

Bottom line: Simple and cheap backup that lets you use unlimited storage space for one computer; nice service for backing things up on the go
IDrive

Bottom line: Solid backup with a lot of configurability; no mobile app access or file sharing
ElephantDrive

Bottom line: Solid online backup with file sharing and the ability to back up to 3 computers, though the interface is not the best
Norton Online Backup

Bottom line: Fast and transparent browser-based backup with file sharing; infrequent backup schedule
IBackup

Bottom line: Geared towards businesses; Exchange and SQL backups; compliance for financial, medical companies
Dropbox

Bottom line: Well-priced solution for file sharing and collaborative work; not true automated backup solution

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