Online Backup Services
Frequently Asked Questions about online backup services
How do I restore my files using an online backup service?
The process of restoring lost files differs depending on the service provider. In most cases, it is as simple as accessing your online account and downloading the files you have backed up.
The amount of time it takes to download your backed-up files varies based on the amount of data you have stored with your online backup service. It can take anywhere from a few hours if you have a small number of files backed up to several days if you have many large files to recover.
Return to the online backup services FAQs
Search our blog archives and frequently asked questions for more information about online backup services
Recently answered questions about Online Backup Service Reviews:
Can I transfer Carbonite to my new computer?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I purchased your product about a month ago then I bought a new computer because my old one was so stinking slow. [...]
Are online backup providers responsible for keeping customers' data unencrypted?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way. This question comes as a follow-up to a question asked earlier this week: If an online backup service provider is subpoenaed, would [...]
If an online backup provider was subpoenaed, would it have to hand your data ...
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I have a question about online backup services. In both civil and criminal lawsuits, we have all heard or read about [...]
Does Carbonite offer remote file access?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Your comparison chart and program details table for carbonite says \"No file access except for full system recovery\", while your review says [...]
Do any of these storage systems back up external hard drives as well as the i...
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I have two external hard drives attached to my laptop for additional storage. Do any of these storage systems back up external [...]
Does Carbonite's unlimited backup storage include data on other drives?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Does Carbonite's unlimited backup storage include data on other drives (D, E, etc., which are either internal or external) in addition to [...]
What would it cost to back up 3 computers with Carbonite?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: What would it cost me to back up 2 desktops and 1 laptop computer (total of 3) for 1, 2 or 3 [...]
If my hard drive crashes, do I have to reinstall each program?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: If I back up my system with Carbonite and my hard drive crashes, do I have to reinstall each software program in [...]
Does Carbonite store Outlook files and email?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: One thing I'm concerned about is the vast amount of info I have in Microsoft Office. Is Carbonite able to store [...]
Will Mozy back up my external hard drive?
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Will Mozy, or any of the online backup offerings, allow me to back up my external drive along with my desktop drive? [...]
