Internet Fax

Updated 09-25-2014

The fax is dead... long live the fax. That's what we might say when eulogizing the fax machine. Really, its time has come. The once-ubiquitous fax machine is taking up less and less desk space in fewer and fewer offices. But faxing itself, the actual sending of documents back and forth, is still alive and remains a crucial tool for many businesses. The Internet fax replaces reams of paper with PDF files. Machines are replaced with websites that allow you to send, store, and receive faxes from anywhere. We've used all the Internet fax services below and sorted out the best from the rest.

Internet Fax Reviews & Ratings


Services: Our Ratings: Bottom Line:
MetroFax Rating:stars
The 30-day free trial and easy-to-use online interface sold us on this Internet fax provider
Nextiva Fax Rating:stars
Low-cost plan and high number of pages; bare bones but a good value
Fax87 Rating:stars
Low-cost plan for a large number of faxes, simple user interface and fast delivery
RapidFax Rating:stars
Living up to its name, this service's speedy faxes and 1000 page allowance somewhat make up for an outdated interface and limited support
MyFax Rating:stars
The interface, free 800-number and free number porting are great, but some billing issues bring the rating down
RingCentral Rating:stars
Low-cost yearly plan with 6-month discount, nice tools and great mobile apps; a little finicky with emails
GoDaddy Rating:stars
Fast transmissions, great send quality, and unlimited incoming faxes; lackluster interface, short on features
eFax Rating:stars
The big name in Internet faxing is expensive and has fewer outgoing and incoming faxes, but nice faxing tools

NextAdvisor Internet Fax Blog Headlines

Can a Regular Fax Machine Send an Internet Fax?
Aug 12, 2014 - Q: Sometimes I need to send hard documents over fax, but I?d like to get rid of my landline. Would it be possible to use Internet fax with my regular fax machine? Thanks for your question! Yes, it is possible to send an Internet fax using a traditional fax machine, but it?s usually not the [...]

Earth Day: How To Green Your Office With Internet Fax
Apr 22, 2014 - There are plenty of steps you can take to reduce your carbon footprint in daily life. Creating a more eco-friendly office environment is one of them. Using a traditional fax machine is a paper-wasting trap. While you can file extra, unwanted faxes away as "scratch-paper," why deal with unnecessar...

Win Big in NextAdvisor's $500 Cash Giveaway
Feb 11, 2014 - Want some extra cash? How about $500? How to enter NextAdvisor's $500 Cash Giveaway We are giving away $500 cash to one of our lucky readers! To enter, hop over to NextAdvisor's Facebook page and fill out the $500 cash giveaway survey ? be sure to "like" us first! In order to be eligible for [...]

Do I Need To Scan Documents To Use MetroFax?
Nov 25, 2013 - Q: I want to sign up for MetroFax, but how does it work with physical papers? Do I need to scan documents to use MetroFax? A: MetroFax is an excellent choice if you're looking to switch to Internet fax. Your MetroFax number lets you send and receive faxes through the MetroFax online interface or ...

MetroFax vs. Send2Fax: Which Internet Fax Service is Best?
Oct 25, 2013 - MetroFax and Send2Fax are both big names in Internet faxing, but which one is best? There are several factors to consider when choosing the right service for your needs, so we've broken it down for you. Pricing and Plans - with a lower price for a higher page allowance, MetroFax definitely wins t...

Internet
Fax
Overview

The Fax, and Just the Fax

The fax, like everything else, has gone online. Internet fax services offer all the advantages of the physical fax machine while saving time, space, and resources. With an Internet fax service, you won't have a fax machine cluttering up your office, spitting out endless reams of paper. Internet faxing doesn't even require a fax modem; all you need is an Internet connection. All the Internet fax providers we reviewed allow you to send faxes through a web interface or your favorite email program. Some also include dedicated faxing software or custom fax drivers that allow you to send faxes just as you would print a document. Many people ask us whether or not these services are HIPAA compliant. Since the Internet fax companies themselves cannot control where the user sends or receives faxes and information, they cannot state that they are HIPAA compliant. However, most of the services we review follow strict guidelines to meet factors that go into HIPAA compliance.

How We Reviewed These Internet Fax Services

Our team of in-house reviewers signed up for and tested each of these Internet fax services. We sent faxes from each service to an actual fax machine in order to judge fax clarity and response times. We also measured the time it took for the service to deliver a fax, as well as the time it took each service to receive a fax. This was done three times for each, and results were then averaged.


Internet Fax Differences

When choosing an Internet fax service, there's a lot to look for. Prices vary widely, as do the features. Think about your Internet fax needs, and then decide which features are important to you. If you receive a lot of faxes, choose a plan that includes the most inbound faxes. If you need to add digital signatures to your documents, look for an Internet fax service that offers faxing software with those capabilities. Finally, consider if you need a toll-free number for receiving faxes.


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