Internet Fax

Updated 05-19-2015

The fax is dead... long live the fax. That's what we might say when eulogizing the fax machine. Really, its time has come. The once-ubiquitous fax machine is taking up less and less desk space in fewer and fewer offices. But faxing itself, the actual sending of documents back and forth, is still alive and remains a crucial tool for many businesses. The Internet fax replaces reams of paper with PDF files. Machines are replaced with websites that allow you to send, store, and receive faxes from anywhere. We've used all the Internet fax services below and sorted out the best from the rest.

Internet Fax Reviews & Ratings

Services: Our Ratings: Bottom Line:
MetroFax Rating:stars
The 30-day free trial and easy-to-use online interface sold us on this Internet fax provider
Nextiva Fax Rating:stars
Low-cost plan and high number of pages; bare bones but a good value
Fax87 Rating:stars
Straightforward, user-friendly interface; extremely fast send/receive time; stellar customer service
RapidFax Rating:stars
Living up to its name, this service's speedy faxes and 1000 page allowance somewhat make up for an outdated interface and limited support
MyFax Rating:stars
The interface, free 800-number and free number porting are great, but some billing issues bring the rating down
RingCentral Rating:stars
Low-cost yearly plan with 6-month discount, nice tools and great mobile apps; a little finicky with emails
GoDaddy Rating:stars
Fast transmissions, great send quality, and unlimited incoming faxes; lackluster interface, short on features
eFax Rating:stars
The big name in Internet faxing is expensive and has fewer outgoing and incoming faxes, but nice faxing tools
FaxNgo Rating:stars
Easy to use and no additional equipment required; pricey for fewer outgoing faxes and poor customer support

NextAdvisor Internet Fax Blog Headlines

3 Ways to Make Your Office Paperless
Mar 30, 2015 - Because technology is constantly emerging and evolving, business owners have endless options to effectively run their businesses with tools that cut costs, increase productivity and help save the environment by eliminating paper waste. Here are three ways you can to create a paperless office. 1. ...

Best Mobile Apps for Internet Fax Services
Mar 11, 2015 - As with everything else, faxing has gone online with Internet fax services. You still get all the benefits of a traditional fax machine, but without the bulky equipment and the headache of losing physical documents. Machines are replaced with websites and papers are replaced with files that can b...

4 Tools You Should Consider for Your Small Business
Dec 9, 2014 - You?ve started your own business, which means you want to get your business? name and product or service out there. So what steps can you take to make your business look professional and help it become successful? We've outlined four tools you should consider using to help your business grow. Web...

Can a Regular Fax Machine Send an Internet Fax?
Aug 12, 2014 - Q: Sometimes I need to send hard documents over fax, but I?d like to get rid of my landline. Would it be possible to use Internet fax with my regular fax machine? Thanks for your question! Yes, it is possible to send an Internet fax using a traditional fax machine, but it?s usually not the [...]

Earth Day: How To Green Your Office With Internet Fax
Apr 22, 2014 - There are plenty of steps you can take to reduce your carbon footprint in daily life. Creating a more eco-friendly office environment is one of them. Using a traditional fax machine is a paper-wasting trap. While you can file extra, unwanted faxes away as "scratch-paper," why deal with unnecessar...


The Fax, and Just the Fax

The fax, like everything else, has gone online. Internet fax services offer all the advantages of the physical fax machine while saving time, space, and resources. With an Internet fax service, you won't have a fax machine cluttering up your office, spitting out endless reams of paper. Internet faxing doesn't even require a fax modem; all you need is an Internet connection. All the Internet fax providers we reviewed allow you to send faxes through a web interface or your favorite email program. Some also include dedicated faxing software or custom fax drivers that allow you to send faxes just as you would print a document. Many people ask us whether or not these services are HIPAA compliant. Since the Internet fax companies themselves cannot control where the user sends or receives faxes and information, they cannot state that they are HIPAA compliant. However, most of the services we review follow strict guidelines to meet factors that go into HIPAA compliance.

How We Reviewed These Internet Fax Services

Our team of in-house reviewers signed up for and tested each of these Internet fax services. We sent faxes from each service to an actual fax machine in order to judge fax clarity and response times. We also measured the time it took for the service to deliver a fax, as well as the time it took each service to receive a fax. This was done three times for each, and results were then averaged.

Internet Fax Differences

When choosing an Internet fax service, there's a lot to look for. Prices vary widely, as do the features. Think about your Internet fax needs, and then decide which features are important to you. If you receive a lot of faxes, choose a plan that includes the most inbound faxes. If you need to add digital signatures to your documents, look for an Internet fax service that offers faxing software with those capabilities. Finally, consider if you need a toll-free number for receiving faxes.

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