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GoDaddy Review: Internet Fax |
| Sign up for GoDaddy | |
Rating: |
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| Fast transmissions, great send quality, and unlimited incoming faxes; lackluster interface, short on features | |
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GoDaddy does faxes? Yes, the popular domain register also has its hands in the Internet fax market with its Fax Thru Email program. It's different from other providers in a few ways, both good and bad. Here's how it shakes out:
Setup Setting up with GoDaddy is not as user-friendly as with the other services. You do not get any choice in your number. In fact, you'll have a Phoenix, Arizona-based fax number (unless you go for the more expensive toll-free option). The web interface for faxing is also lackluster. It's still functional, of course, but it won't win any design contests. It feels rather like an afterthought. Probably the biggest limitation though is the lack of fax drivers. Most other Internet fax services offer drivers that turn your programs into virtual fax machines, allowing you to fax just as you would print. With Fax Thru Email, you'll have to stick with the web interface or send via email. Email faxes must be sent as attachments, however; anything typed into the email is disregarded. Another caveat is that you can't fax internationally. Curiously, GoDaddy does not use a simple one page-per-minute calculation as most others do. Our three-page fax was only counted as two minutes against our total allotment. Faxes sent from GoDaddy were the most readable of all the services we tried. While GoDaddy came out in the middle for our receive test, an average of 1 minute and 58 seconds, it was on top next to the faster services with an average of 1 minute 30 seconds. Pricing With a local number, GoDaddy will cost you $9.99 per month. The real surprise is that you are allowed unlimited incoming faxes, something we haven't found with any other service. The plan comes with 100 minutes of outgoing faxes, which they figure to be equivalent to 150 pages. Unfortunately you have to buy any additional faxing time in packs of 100 minutes, which will cost $9.99 (or 10 cents per minute). You save 10% with a yearly plan. If you want a toll-free number you'll be paying quite a bit more at $14.99 per month (and you have to pay for incoming faxes). GoDaddy does not offer a refund for its monthly plan, but it will give you a prorated refund for the yearly plan. Conclusion If you're someone who receives a lot of faxes, and doesn't really send many, GoDaddy's Fax Thru Email may be your best option. It performs rather well, even if the interface is poor. If you want an 800 number or you need faxing integrated into your applications, look elsewhere. |
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| Annual Plan Price: | $8.99/mo |
| Free Trial: | None |
| Pages Included: | Unlimited receive; 100 minutes (approx. 150 pages) send per month |
| Additional Pages: | $9.99 per 100 minutes (approx. 150 pages) |
| Send/Receive Times: | 1m 58s receive; 1m 30s send |
| Toll Free Number: | $13.49/mo + per minute charges |
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