In-depth, Independent Research
Like just about everything else, the fax has gone online. Faxing is still a popular method for sending documents, but it no longer requires a separate piece of equipment, nor does it require reams of paper. Internet fax services have taken care of all that, allowing you to send and receive faxes right from your computer. Most of these services also have special regulations regarding HIPAA compliance. There are as many differences between Internet fax services as there are providers, including the free faxes included with each plan. All the providers we reviewed offer a certain number of complimentary transmissions. These numbers are approximate because of the way most internet fax providers assume that one page takes a minute to send (it can actually take longer if a page has a lot of graphical content). Our review chart also contains the average times that individual services took to send and receive a one-page document. All times are in minutes and seconds. For more information on HIPAA, how fax providers calculate pages, or how we reviewed Internet fax services, please see our FAQ.
Internet Fax Reviews & Prices
Updated 05-30-2013
| Service Name/Rating: | Annual Plan Price: | Free Trial: | Pages Included: | Additional Pages: | Send/Receive Times: | Toll Free Number: | Bottom Line: |
 | $6.63/mo | 30-day free trial | 500 combined receive and send per month | 3¢ per page | 0m 50s receive; 1m 30s send | $1.50/mo | The free trial and easy-to-use online interface sold us on this Internet fax provider |
 | $9.99/mo | 15-day free trial | 1000 combined receive and send per month | 8¢ per page | 2m 40s receive; 1m 01s send | Free | Low-cost plan for a large number of faxes, simple user interface and fast delivery |
 | $4.95/mo | 30-day free trial | 500 combined receive and send per month | 3¢ per page | 1m 11s receive; 2m 00s send | Free | Low-cost plan and high number of pages; bare bones but a good value |
 | $9.17/mo | 30-day free trial | 400 send and 400 receive per month | 10¢ per page | 2m 42s receive; 3m 35s send | Free | The interface, free 800-number and free number porting are great, but some billing issues bring the rating down |
| Service Name/Rating: | Annual Plan Price: | Free Trial: | Pages Included: | Additional Pages: | Send/Receive Times: | Toll Free Number: | Bottom Line: |  | $6.39/mo for 6 mos $7.99/mo thereafter | 7-day free trial | 500 combined receive and send per month | 5.9¢ per page | 2m 13s receive; 2m 17s send | Free | Low-cost yearly plan with 6-month discount, nice tools and great mobile apps; a little finicky with emails |
 | $8.99/mo | None | Unlimited receive; 100 minutes (approx. 150 pages) send per month | $9.99 per 100 minutes (approx. 150 pages) | 1m 58s receive; 1m 30s send | $13.49/mo + per minute charges | Fast transmissions, great send quality, and unlimited incoming faxes; lackluster interface, short on features |
 | $9.95/mo | 30-day free trial | 300 combined receive and send per month | 8¢ per page | 1m 15s receive; 1m 12s send | Free | Fairly good plan though speedy faxes come at the expense of quality, some annoyances |
 | $14.13/month | 30-day free trial | 150 receive, 150 send per month | 10¢ per page | 2m 10s receive; 1m 31 send | Free | The big name in Internet faxing is expensive and has fewer outgoing and incoming faxes, but nice faxing tools |
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