Identity Theft Protection FAQ

Frequently Asked Questions about Identity Theft Protection

    Which identity theft services offer assistance in Spanish?

    We contacted each of the identity theft protection services to find out which services offer assistance in Spanish — as well as English — and found out that all of our reviewed services that offer both identity theft protection and credit report monitoring also offer assistance in Spanish.

    Here is how to connect to the Spanish-speaking representatives:

    Identity Guard: To reach a Spanish-speaking representative of our top-rated credit monitoring and identity theft protection service, just call the main customer service line and select number one/option one on the phone from the home menu. Next select number two/option two on your phone and you'll be connected to a Spanish-speaking representative.

    Equifax: Just call the main customer service number for Equifax and select the number two/option two, and you'll be connected to a Spanish-speaking representative.

    For these services — Privacy Guard, Lifelock®, — just call the main customer service line and ask to be connected to a Spanish-speaking representative.

    Return to Identity Theft Protection FAQs

If you have a question or concern we haven't answered on our site, please let us know. Your question will be added to the NextAdvisor Forums so that we and other experts in our community can answer it. Due to volume, we aren't able to respond to every question, but we answer as many as we can.

Top Identity Theft Protection


Bottom line: Most complete identity theft protection service we reviewed; 3-bureau credit report monitoring; credit report/score updates every quarter; 25% discount & free 30-day trial

Bottom line: Thorough identity theft protection and 3-bureau credit report monitoring; annual 3-bureau credit reports and scores; monthly Equifax credit scores; somewhat costly even with 10% discount; free* 30-day trial

Bottom line: Solid credit protection with monthly credit report/score updates as well as social security and financial account monitoring; 30-day trial for $1; includes computer protection software from Norton

Bottom line: Offers 3-bureau credit report monitoring and monthly TransUnion credit report; extensive information monitoring; relatively cheap prices but family plan only covers one adult instead of two

Bottom line: Strong identity monitoring paired with comprehensive, 3-bureau FICO score monitoring; on the pricey side

Bottom line: Valuable identity theft protection and customer support for an affordable price, yet lacks in terms of credit report monitoring; 10% discount & free* 30-day trial

Bottom line: Complete restoration assistance from Kroll Advisory Solutions; frustrating user experience and poor customer service; limited credit monitoring

Bottom line: An expensive option that lacks in protection; only includes Experian credit report monitoring; 7-day trial for $1 with enrollment; credit score and other credit reports cost extra

About Us Blog Contact Us Forums Terms & Privacy Policy Affiliate Program Site Map
Copyright© 2006 - 2017 - All rights reserved.

Advertiser Disclosure: is a consumer information site that offers free, independent reviews and ratings of online services. We receive advertising revenue from most but not all of the companies whose products and services we review. For credit cards, we review cards from all of the top 10 US issuers by purchase volume (according to Issue 1035 of The Nilson Report, Feb 2014) excluding issuers that require additional accounts to be a cardholder and private label issuers. We may also review cards from other issuers in select cases. We do not review all products in a given category. We are independently owned and operated and all opinions expressed on this site are our own.