Identity Theft Protection FAQ

Frequently Asked Questions about Identity Theft Protection

    Which identity theft services offer assistance in Spanish?

    We contacted each of the identity theft protection services to find out which services offer assistance in Spanish — as well as English — and found out that all of our reviewed services that offer both identity theft protection and credit report monitoring also offer assistance in Spanish.

    Here is how to connect to the Spanish-speaking representatives:

    Identity Guard: To reach a Spanish-speaking representative of our top-rated credit monitoring and identity theft protection service, just call the main customer service line and select number one/option one on the phone from the home menu. Next select number two/option two on your phone and you'll be connected to a Spanish-speaking representative.

    Equifax: Just call the main customer service number for Equifax and select the number two/option two, and you'll be connected to a Spanish-speaking representative.

    For these services — Privacy Guard, TrustedID, Lifelock®, ProtectMyID.com — just call the main customer service line and ask to be connected to a Spanish-speaking representative.

    Return to Identity Theft Protection FAQs

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Top Identity Theft Protection

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Bottom line: Most complete identity theft protection service we reviewed; 3-bureau credit report monitoring; credit report/score updates every quarter; 25% discount & free 30-day trial
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Bottom line: Great value; full credit report monitoring; monthly Equifax credit reports and scores; 10% discount & free 14-day trial
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Bottom line: Comprehensive identity theft protection and credit report monitoring for AARP members and family; monthly Equifax credit reports and scores; special AARP price & free 14-day trial
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Bottom line: Thorough identity theft protection and 3-bureau credit report monitoring; annual 3-bureau credit reports and scores; monthly TransUnion credit scores; somewhat costly even with 10% discount; free* 30-day trial
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Bottom line: Solid credit protection with monthly credit report/score updates as well as social security and financial account monitoring; 30-day trial for $1; includes computer protection software from Norton
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Bottom line: Offers 3-bureau credit report monitoring and monthly TransUnion credit report; extensive information monitoring; relatively cheap prices but family plan only covers one adult instead of two
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Bottom line: Strong identity monitoring paired with comprehensive, 3-bureau FICO score monitoring; on the pricey side
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Bottom line: Reasonably priced identity theft protection for individuals and families; doesn't provide credit report monitoring; 10% discount & free 14-day trial
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Bottom line: Valuable identity theft protection and customer support for an affordable price, yet lacks in terms of credit report monitoring; 10% discount & free* 30-day trial
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Bottom line: Comprehensive protection includes medical information and social media protection; families will appreciate anti-cyberbullying app for children; expensive in comparison to other services but offers a 30-day free trial; no credit reports or scores
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Bottom line: Complete restoration assistance from Kroll Advisory Solutions; frustrating user experience and poor customer service; limited credit monitoring
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Bottom line: An expensive option that lacks in protection; only includes Experian credit report monitoring; 7-day trial for $1 with enrollment; credit score and other credit reports cost extra

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