Protect America Home Security Review
One of the best parts about Protect America are the relatively inexpensive prices. Unlike many other security systems, Protect America has no upfront start-up costs and no installation fees. There are five different plans to choose from. Plans range from $19.99/month to $42.99/month, with each ascending plan allotting you different types of protection. The plans also include monitoring and support necessary to keep your security system working. It's important to note that adding cellular or broadband monitoring to any of these plans costs $12 more than the regular plan price. For example, the Platinum plan, which normally costs $42.99/month, costs $54.99/month with cellular or broadband monitoring.
In our comprehensive review of Protect America's home security system, we tested the Copper Package which includes 3 door/window sensors, a motion detector, key fob and control panel. This is their most basic plan, however, they have 4 other varying plans to choose from. You can also upgrade or add on more sophisticated equipment such as touch screen control panels, interactive video cameras and GPS vehicle tracking. Protect America also features more advanced capabilities such as Full Home Automation, so you can seamlessly add wireless control to everyday household tasks, like turning lights off and on, controlling various appliances and remotely locking/unlocking doors.
Protect America is a self-install home security system that features all the basic needs for home security. Upon receiving the home security package with its equipment, you will need to find which points of entry into your home are in most need of protection. For our test, we placed one sensor on our front door, one on our back door and one on a window. Application of the door/window sensors were easy and quick. Each sensor had an adhesive back which could easily be stuck to any flat surface. Where installation could become tricky, however, is with recessed or uneven doors and windows (nothing a little creativity can't fix). The motion sensor also had an adhesive back for easy installation to any surface or corner of your choosing.
The hardest part of the entire process was calibrating and testing the system as a whole. For this part, a thorough reading of the instructions is needed. All instructions on how to setup and test the system are in the provided literature and DVD that come with equipment. All in all, the whole process of installation was fairly easy, apart from some slight difficulty getting the motion sensor to work properly. In the end, everything was working and fully functional.
When testing the Protect America system, we were very impressed by its responsiveness and functionality. The system is controlled through the Simon XT control panel. The control panel allows you to set up and control your system. Through an easy-to-use and straightforward keypad design, you can arm/disarm, check your systems status or even call any emergency number for help. The Simon XT control panel is hooked up through your phone line broadband or wireless network which connects you with the monitoring network over at Protect America.
Arming the system on the Simon XT is very easy, by selecting either the door/window button or motion button on the control panel, you could activate the system. Once the system is activated, there is a countdown until all sensors are armed. Once armed, if the sensors are tripped the system goes into alarm mode. If the alarm is not disabled within 60 seconds, then a representative from Protect America will call you to make sure everything is ok. If no one answers or it appears that a phone line has been disconnected, the authorities will be alerted immediately. Upon returning home, if any of the sensors were tripped while away, your system will tell you which sensors were triggered. This whole process is made even easier with the use of the key fob. The key fob gives you the ability to arm and disarm your entire system with the simple pushing of a button.
Having the equipment installed in your house is not the full extent of Protect America's service. By connecting your control panel to a landline, broadband connection or wireless cellular connection, you will be connected with Protect America's live 24/7 monitoring station. Once an alarm is tripped in your home, the security system sends out a signal to the monitoring station, which in turn, contacts you and the authorities. Without a home security monitoring service, an alarm that is tripped will never contact the authorities.
Protect America also has a great customer support center to help you out with any technical support problems or questions you may have. They are accessible through email, live chat or by phone to help you with any of your needs. The call center is open 7 days a week on Mondays through Fridays from 7 a.m. to 11 p.m. CT, Saturdays from 8 a.m. to 8 p.m. CT and Sundays from 9 a.m. to 9 p.m. CT.
Protect America is a solid service with no startup costs and a reasonable monthly plan. It offers great security for an affordable price.
|Price:||Plans range from $19.99/mo to $54.99/mo|
|Features:||Touchscreen control panels, interactive video cameras, GPS vehicle tracking, home automation features|
|Customer service:||Email and phone|
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