McAfee protects 3 computers. Do you have any info on the numbers of computers the others protect?
Posted by kent on November 5th, 2009
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The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: You state how many computers McAfee claims to protect. Do you have any info on the numbers of computers the others protect?
A: Thanks for the question. If an Internet security product has licenses for more than one PC, we list that in the chart with the price. We try to be current with all price/license information, but you should always make sure that the product you're purchasing supports the required number of PCs when you're at checkout. Here's a list of Internet security products we've reviewed that support multiple licenses:
Norton (3)
McAfee (3)
Trend Micro (3)
CA (3)
Webroot (3)
ZoneAlarm (3)
Kaspersky (3)
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Is SpyZooka spyware?
Posted by Caitlin on April 30th, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Last night, I purchased SpyZooka. I have run it five or six times. During this session on the internet, I have 27 oops messages. I've been on for about an hour now. Is SpyZooka spyware?
A: We have not yet reviewed SpyZooka at NextAdvisor.com, so we can't offer specific or detailed advice on this particular software or its features. However, SpyZooka does not appear to be a Trojan horse, delivering spyware to your computer. We were unable to find any reviews for SpyZooka in reputable publications, but it has received high praise from some consumers.
Supposedly, SpyZooka is adept at locating spyware and viruses that other Internet security programs miss, so it is possible that you have either stumbled on to some malware in the past day or so, or that SpyZooka is simply finding malware that has already been infecting your computer for some time.
While we do not have reason to believe that SpyZooka is malware in disguise, we are not particularly familiar with this software and cannot vouch for it emphatically. To learn more about the Internet security software that we have reviewed at NextAdvisor.com, see our reviews and comparison chart.
If I install Identity Guard, will it automatically uninstall Norton?
Posted by Joe on April 6th, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I have Norton security on my computer,if I want to download Identity Guard total ptotection in place of Norton will the Identity Guard program automaticaly remove the Norton program and install it self?
A: Identity Guard's Internet security software, which is powered by ZoneAlarm, will not automatically remove your existing anti-virus protection program. We would recommend installing the Identity Guard provided ZoneAlarm software first and then manually removing your Norton Internet security software once you have confirmed that the ZoneAlarm software was properly installed. This will ensure that your PC is never without Internet security protection.
We would suggest following the removal instructions provided by Norton when removing that software from your PC since the process can vary based off of your operating system and the version of the software you are running. That being said, the standard process to manually uninstall a software program from a Windows PC is as follows:
- Click on the "Start" button in the lower right hand of your screen and select "Control Panel" from the menu.
- Double click on "Add or Remove Programs".
- Find the specific software product you would like to uninstall and click on the "Remove" button.
- Follow the on-screen instructions provided by the software provider.
- After you have completed the uninstall process, you will be prompted to restart your computer.
- After restarting your PC, the uninstalled software should be completely removed from your system.
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Is there a promo code needed for the McAfee discount?
Posted by Caitlin on March 16th, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Is there a promotional code needed for 50% discount on McAfee Total Protection?
A: There is no promotional code needed. Just follow the link from NextAdvisor.com's McAfee review for the exclusive discounted price.
To learn more about McAfee and other Internet security software, see our reviews and comparison chart.
Where do I get the 20% coupon code for Norton?
Posted by Caitlin on February 3rd, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Where do I get the 20% coupon code for Norton?
A: NextAdvisor.com readers receive an exclusive 20% discount on Norton Internet Security 2009. To buy Norton for the reduced price, just follow the link from NextAdvisor.com and check out normally. Before you enter your billing information, you will see a field below your shopping cart that prompts you to enter a coupon code. Type the word "NEXT" into that field, and then click apply.
To learn more about Norton Internet Security 2009 or other Internet security software, see our reviews and comparison chart.
What does "after 50% discount" mean?
Posted by Caitlin on February 2nd, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Hello, We were thinking about getting [McAfee Total Protection] and we were wondering what does it mean when it says #39.99/ yr for up to 3 users AFTER 50% DISCOUNT? What does that last part mean? Thank You
A: The regular price for McAfee Total Protection is $79.99, but customers who sign up through NextAdvisor.com receive an exclusive discount and pay only $39.99.
To learn more about McAfee or other Internet Security Software, see our reviews and comparison chart.
Does Identity Guard with ZoneAlarm have an 800 number if I need help?
Posted by Joe on January 22nd, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Does Identity Guard with ZoneAlarm have an 800 number if I need help?
A: Yes, Identity Guard with ZoneAlarm does offer toll free support for members. You can contact Identity Guard customer support at 1-800-452-2541. Identity Guard representatives are available through that toll free line between 8:00 a.m. – 11:00 p.m. EST Monday through Friday and 9:00 a.m. – 6:00 p.m. EST Saturday. Other Identity Guard contact information is available on the website.
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What is the most recommended software?
Posted by Joe on January 22nd, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: What is the most recommended software?
A: Our top rated Internet security software package is Identity Guard with ZoneAlarm. Identity Guard is different than any of of the other products we have reviewed because it includes not just a full Internet security software suite to protect your PC, but also three bureau credit report monitoring and other features to help protect your identity. Identity Guard is priced differently than other security software suites as well. After a free 30 day trial you will be charged $14.99 per month. However, the ZoneAlarm security software is yours to keep whether or not you decide to become a paying member of Identity Guard (keep in mind that you won't receive any of the updated virus definitions if you decide to cancel your Identity Guard membership).
If you are looking for a more traditional Internet security software option, we suggest McAfee. McAfee offers an excellent set of tools to protect your PC and is confident enough in its service that it offers a 30-day money back guarantee. If you are unsatisfied with the software for any reason they will refund your money, no questions asked. Additionally, McAfee is currently 50% off standard price for a limited time, so it is also a great deal at just $39.95 per year.
You can learn more about Identity Guard, McAfee and other providers by visiting our reviews and comparison of Internet security software services.
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How much does Identity Guard with ZoneAlarm cost?
Posted by Joe on January 22nd, 2009
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: Please tell me the cost of this service [Identity Guard ZoneAlarm] as can not find it listed in your ad.
A: Identity Guard with ZoneAlarm is priced slightly differently than the other Internet security software services we reviewed. Rather than paying an annual fee subscribers pay $14.99 per month which includes all of the features detailed above. The cost of this product is slightly higher than the other services we reviewed at about $180 per year, but it is actually quite a deal when you consider that you are essentially receiving three services- credit report monitoring, identity theft protection and Internet security software- for the same price that you would pay if you purchased Identity Guard as a standalone product. Plus, even if you choose to cancel your Identity Guard subscription within the 30 day free trial period you can keep the ZoneAlarm software (although you wouldn't receive any of the virus and spyware definitions which keep your computer safe against new threats), your 3-bureau credit report and score, and your public records report. All this alone would cost over $100 and they're willing to give it to you for free just to try the product.
You can read our full review of Identity Guard and compare it with other services by visiting our Internet security software comparison at NextAdvisor.com.
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