A: Norton Internet Security 2012 offers customer service as part of their security suite package. And not only do they offer the service, they customize it to your particular software, so that you don't spend precious time searching their site for an answer.

After you select the software that you need help with, they first offer you personalized assistance via an online chat with their online customer service rep, Nathan. If Nathan can’t help you, there are other features that include common FAQs, a copy of the product manual, customer service forums and other specific categories to help you narrow down your search. In addition, they also have paid professional service that will fix the problem for you, so you don’t have to do any of the work. They also include an email and phone number so that you can contact customer service directly.

If you want to know more about Norton Internet Security, or compare it to other security software, check out our Internet Security Software reviews.

For more Black Friday and Cyber Monday deals, keep checking our blog, sign up for our newsletter, or follow us on Twitter or Facebook. We'll have great deals on web hosting, online backup,security software and more!

For more Black Friday and Cyber Monday deals, keep checking our blog, sign up for our newsletter, or follow us on Twitter or Facebook. We'll have great deals on web hosting, online backup,security software and more!

For more Black Friday and Cyber Monday deals, keep checking our blog, sign up for our newsletter, or follow us on Twitter or Facebook. We'll have great deals on web hosting, online backup, security software and more!

For more Black Friday and Cyber Monday deals, keep checking our blog, sign up for our newsletter, or follow us on Twitter or Facebook. We'll have great deals on web hosting, online backup, security software and more!

For more Black Friday and Cyber Monday deals, keep checking our blog, sign up for our newsletter, or follow us on Twitter or Facebook. We'll have great deals on web hosting, online backup, security software and more!

And for more Black Friday and Cyber Monday deals, keep checking our blog, sign up for our newsletter, or follow us on Twitter or Facebook. We'll have great deals on web hosting, online backup, security software and more!

Not sure which security software may work best for your computer? Unlike other security suites, Webroot SecureAnywhere Complete 2012 lets you try out their service with a 30-day free trial to make sure its the right security software for you. And what’s not to like? The newly revamped software offers a sleek and simple interface that even those without tech expertise can navigate. It has a slew of features, including online backup and identity protection. And although it didn’t fair well in the independent antivirus, anti-malware and performance testing, we found it to be effective and fast. Want to know more? Check out the full review here.

Avast! is like the Little Engine That Could of Internet security software, so don’t let its size fool you. While its free version, Avast! Free Antivirus, is one of the world’s top-selling security software because of it’s superior protection and hard-to-beat price, the new Internet Security 6 offers a slew more features and faster performance that rivals the big security dogs, at almost half the price. (NextAdvisor users can get the new version of Avast! for only $39.99!) With new AutoSandbox and SafeZone features that allow you to set up a secure environment for your programs, as well as the cool WebRep feature that lets you see websites’ reliability in real time, we think the new Avast! Internet Security 6 is one of the top Internet security software suites of 2012. Want to know more? Read our full review here!

A: The best part about Internet Security Software is that it is constantly protecting your computer. Once you install the software, it will be constantly scanning your computer, your downloads and the websites you are visiting for viruses and malware. Most suites will send you updates and notifications to update you on the health of your computer. Some software, like BitDefender’s AutoPilot, will only notify when there is a serious threat to your computer.

If you don’t want to wait for notifications to check in on your computer, most security software allows you to launch the suite and check the status of your computer to see if there has been any unusual activity. Want to know more about the different security software products? Check out our reviews of the newest Internet Security Software.

A: Luckily, most Internet Security Software suites now allow you to download their products from their websites. To access your CA 2010 Internet Security Suite, you need your order number and password or your email address and the last five digits of the credit card you used to buy the suite. Then go to findmyorder.com and enter in the information. It will take you to a screen that lists the products that you have purchased from CA. Each product will have a download button so that you can easily re-download the software. If you have any issues, or don’t remember some of the information needed, CA has a dedicated support system to help you.

Is your kid headed off to college? Do they need to protect their computer with some Internet security software? Well, you’re in luck. BitDefender is offering 2 years of their top-rated security software for half off! BitDefender’s Total Security 2012 is a sleeker, more silent version of its former self. With a never-ending grab bag of new extras and the new AutoPilot feature that essentially turns the software “silent” unless there is a major security threat (a perfect feature for study time), the new version of BitDefender does not disappoint. BitDefender Total Security 2012 also offers a slick new user-friendly interface and enhanced performance features. Go here to read our review of BitDefender and get this deal.

McAfee’s 2012 version of Total Security has just been released and we’ve got all the details for you, along with a $30 discount for NextAdvisor readers. The award-winning security software continues with its strong protection, but adds a few cool new features that could make some heads turn. McAfee has introduced safe URL sharing in their 2012 version of the software, which allows you to post links to social media sites without worrying they are corrupted. The company also introduced a USB and remote drive scanner, which will detect any viruses or malware that might be transferred by a remote drive. These updates, along with McAfee’s proven record of security, make the new Total Security a best bet. Want to know more? Check out our review of McAfee Total Security 2012 here.

If you are looking for security software without all the extras that also won’t break the bank, then Eset Smart Security 5 is the perfect security software for you. While the new version of Eset adds new features like parental controls and cloud-based security detection, it leaves most of the bells and whistles to the larger security suites. The simplified software makes it easy for Eset to do what it does best: security. Eset Smart Security 5 rated the highest in both dynamic testing and performance testing, and did so without being too intrusive on the computer. Want to know more? Check out what we thought of Eset Smart Security 5 here.

What a difference a year can make? For Kaspersky, this year meant making some major improvements to their security software. The installation process is easier. The interface is simpler and more user-friendly. The performance is faster, due to their new cloud-based security feature. And all of this, combined with their already impressive protection performance, convinced us to add an extra star to our Kaspersky review. It’s a good year for Kaspersky. Find out why here!

BitDefender Total Security 2012 is a sleeker, more silent version of its former self. With a never-ending grab bag of new extras and the new AutoPilot feature that essentially turns the software “silent” unless there is a major security threat, the new version of BitDefender does not disappoint. BitDefender Total Security 2012 also offers a slick new user-friendly interface and enhanced performance features. Want to know more about the new features and how the new version fared in independent testing? Read our review here.

Norton Internet Security 2012

Our Norton Internet Security 2012 review

We’ve just released our review of Norton Internet Security 2012 software, and we were impressed, to say the least. Norton focused on performance with this update, offering new tools to enhance their swath of protection while keeping the cost of your RAM down. The new interface is simplified and easy for even the most tech-illiterate users to navigate. Norton has also jumped on the cloud-loving bandwagon. Users can now manage all of their Norton software from a central system on the Norton website. While the 2012 version is not a major overhaul, it does have many user-friendly bells and whistles that will make the top-rated software easier to use. Want to know more? Check out our Norton Internet Security 2012 review.

The 2012 onslaught of Internet security software has begun: We're pleased to bring you our review of ZoneAlarm Internet Security Suite 2012. Even though it's not ranked by AV-Comparatives, its improvements from last year's version and addition of several valuable features (e.g., 2GB of online backup space, parental controls through Net Nanny) actually bump it up one more star in our rankings! So if you're looking to keept your computer protected, check out all our reviews of anti-virus, anti-malware, and anti-spam software.

Why does this matter? Facebook is more than a great waste of time; as the report points out it's also a breeding ground for computer viruses, an information market for identity thieves, and a playground for cyberbullies. Over 5 million computers were hit by Facebook-related viruses and 1 million children were the victims of cyberbullying.

According to the study, a lot of parents just don't care. But they should. The Internet is awesome, but it can be scary and dangerous too. We've chronicled the many, many iterations of Facebook's privacy controls which are murky and counterintuitive even to paranoid and computer-savvy adults. A kid may be smart enough to lie about his age, but is probably not aware enough to understand the dangers inherent in oversharing personal information.

While Facebook is working on the problem, mostly in the form of parental education, parents who care can take a more active role in keeping their kids and their computers safe. Parental control software can help monitor online behavior, including social networking activities. Internet security software helps to keep computers safe from viruses and other malware that can compromise a family's security. Finally, parents should consider investing in identity theft protection which can keep them and their family's financial future safe from criminals both online and off.