Can I Have Two Phone Lines With VoIP?
Posted by Mary Humphreys
Q: How do I use VOIPo with two lines? Example – if someone calls the first line and is still on the line and someone else calls, currently the caller rolls over to the second line. So how will this work with your system and how do I add just a phone in another room that will be able to answer a call?
A: This is a great question! Let's deal with the second part first. Most people want to have more than one phone in the house. Since the VoIP adapter needs to be connected to a wired internet connection, you have a few options for handling multiple phones. The easiest and most common solution is to use a cordless phone system with one base station and a number of cordless handsets. Then you just plug the base station into the VoIP adapter and place the cordless handsets around your house wherever you would like to have a phone. If you would rather not use a cordless phone system, you can read about some of the other ways to connect multiple phones with VoIP in this blog post.
Now, as for two lines, this is actually something VOIPo handles really well. The VoIP adapter VOIPo sends you when you sign up has two phone ports in it. By default, these are set up as two cloned lines of the same phone number. This means that while you won't have a "true" second line with its own, separate phone number, each port does operate as a separate copy of the same phone line. If you are on the phone when someone else calls, the new call will just roll over to the second cloned line, and can be picked up on another phone in the house or by putting your current call on hold without disconnecting your existing phone call. As a default feature, this second cloned line comes at no additional cost when you sign up for VOIPo.
2 Responses to “Can I Have Two Phone Lines With VoIP?”
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September 21st, 2012 at 12:17 am
We cannot get DSL or any other wired high speed internet service here. We just installed Verizon 4G system in our office. Will VOIP work with that?
September 21st, 2012 at 1:27 pm
Thanks for the comment, Jerry! Generally speaking, VoIP requires a wired high speed internet connection. If the Verizon system you're talking about uses a USB modem that you plug in to a computer or laptop to provide essentially a cellular internet connection, then no, you probably will not be able to use it for VoIP service, since the VoIP adapter requires an ethernet connection to a sufficiently fast connection. If you are using a system like the Verizon HomeFusion, which provides an ethernet connection, you may be able to use VoIP. If you have the ability to plug a computer or other device in with an ethernet cable, it is probably worth giving VoIP a try. We recommend that you try a service with an easy free trial (check the comparison chart here to quickly compare free trial offers), so that if you have trouble using it with your internet connection you can cancel easily at no cost.