Q: I'm interested in using VoIP to add a second phone line for my business, but I'm not sure if this is possible. Can I use a regular VoIP plan? What if we use more minutes than a residential customer?
A: Good questions! You're right to wonder about the differences between VoIP service for business and residential customers. Some VoIP companies offer both business and residential plans, while others specialize in just one or the other, but many VoIP companies require a different plan for business customers because of their different use patterns.
Choosing the right business VoIP provider depends on your usage patterns and needs. If you're looking for a fully-featured business phone solution with complex voicemail and other business features, you might want to check out one of our business VoIP providers, which we compare here.
If you need a simpler solution, some of the residential VoIP providers we review offer very similar business plans. Of these providers, we often recommend VOIPo and Phone Power, which both offer inexpensive basic plans for small businesses with simple VoIP needs. If you plan to use a residential plan for your business' VoIP needs, be sure to check the provider's Terms of Service to be sure the company allows this.
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