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I have purchased this new computer and need to transfer my Carbonite backup account to this computer.
August 10th, 2010 - Posted by Kent
The following is an actual user-submitted question:
Q: I have purchased this new computer and need to transfer my Carbonite backup account to this computer. How do I do it?
A: Thanks for the question. Subscription-based services like Carbonite are great because you can manage the product from the web. These are the instructions from the help section on Carbonite's website:
- Log into your account at www.carbonite.com/manage from the computer you want Carbonite on.
- Click the My Protected Computers tab. This will display a list of computers that Carbonite is installed on.
- If you want to transfer your subscription without restoring any files, click the Transfer button.
- Follow the instructions to download and install Carbonite.
Once the installation of Carbonite starts, you may see a window letting you choose a computer to transfer over to your account.
We hope this answers your question and you'll soon be back up in the backup business. You may want to transfer your backed up files to your new computer. Use the newly downloaded Carbonite Restore Manager to restore your files.
4 Responses to “I have purchased this new computer and need to transfer my Carbonite backup account to this computer.”
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August 12th, 2010 at 2:01 pm
wow… thank you writing this
September 6th, 2011 at 3:56 pm
I bought a new computer and I was notified that Carbonite had been unable to do any backup for me. I do not have my old computer anymore. Please advise me how I can get back on Carbonite with my new Gateway computer. Back up has not been done since Aug. 28 1911. I tried to follow the instructions online on your website, but am totally confused. I am a senior citizen, please help. I need specific instructions.
I am connected to the internet. Maybe you can email the instructions as an attachment to an email? Thanks very much!!
December 11th, 2011 at 2:14 pm
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