Does the Carbonite remote access feature allow me to view any file or email individually from any computer, similar to the GoToMyPC program?

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March 16th, 2010 - Posted by Kent

The following is an actual user submitted question:

Q: I am considering buying Carbonite and would like to know if I still need GoToMyPC remote access program if Carbonite allows for remote access? Does the Carbonite remote access feature allow me to view any file or email individually from any computer, similar to the GoToMyPC program?

A: Thank you for the question; it's a good one. Both GoToMyPC and Carbonite are invaluable tools for people who are frequently away from their main computer. Both programs allow you to access files remotely, they just do it in different ways. What you're suggesting would absolutely work; Carbonite backs up your emails (at least with Microsoft Outlook, Outlook express and Windows Mail) and you can use the remote access feature to read them. We just tested it, using a Mac to retrieve backed up email on a PC.

There is something to keep in mind, however. Since Carbonite's remote access is only about file retrieval and not remote control, you'll have to leave your email program up and running when you're away from it if you want access to your latest emails. The advantage of a true remote access program like GoToMyPC is that you can check your mail in real time. The other thing we found with our test is that emails are pretty deeply buried in the Windows file structure, so you have to navigate a little way down into the tree.