Carbonite

Bottom line: Excellent and comprehensive online backup with easy remote file access, exclusive discount
MyPCBackup

Bottom line: Unique combination of unlimited backup, file syncing across computers, cloud storage and external drive backup
Mozy

Bottom line: Great low-cost online backup with exclusive discount; can back up external drives
LiveDrive Backup

Bottom line: Simple and cheap backup that lets you use unlimited storage space for one computer; nice service for backing things up on the go
SugarSync

Bottom line: Best combination of online backup, cloud storage and multi-device sync; free 30-day trial
JustCloud

Bottom line: Easy to use unlimited backup for one computer, external drive backup and multiple-system syncing abilities
SpiderOak

Bottom line: Most secure, customizable, streamlined file backup for advanced users
SOS Online Backup

Bottom line: Packed with new features, includes 5 computers and local backup; nice interface, savvy mobile apps, and social media backup
IDrive

Bottom line: Solid backup with a lot of configurability; no mobile app access or file sharing
ElephantDrive

Bottom line: Solid online backup with file sharing and the ability to back up to 3 computers, though the interface is not the best
Norton Online Backup

Bottom line: Fast and transparent browser-based backup with file sharing; infrequent backup schedule
IBackup

Bottom line: Geared towards businesses; Exchange and SQL backups; compliance for financial, medical companies
Dropbox

Bottom line: Well-priced solution for file sharing and collaborative work; not true automated backup solution

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Can I transfer Carbonite to my new computer?

October 30th, 2009 - Posted by Kent

The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.

Q: I purchased your product about a month ago then I bought a new computer because my old one was so stinking slow. Can I transfer Carbonite to my new computer (It even has my old hard drive in it)?

A: It's a great question, but first we should clarify that while we do review and provide links to Carbonite, NextAdvisor.com is a separate company. With that out of the way, here's the answer to your question:

In short: Yes. That's the great thing about a subscription-based services like Carbonite. I found these instructions on the help section on Carbonite's web site. I'm assuming you reformatted your drive when you put it on the new machine, so the first step probably doesn't apply to you. The main thing you need to do is access your Carbonite account online and transfer your subcscription to your new computer, but here are detailed steps:

1) If the computer that Carbonite is currently installed on is still in use, Uninstall Carbonite (using Add/Remove Programs from Control Panel). Otherwise, proceed to step 2.

2) Log into your account from your new computer (the computer to which you would like to transfer your subscription)
Click the My Protected Computers tab

3) If you want to transfer your subscription without restoring any files, click the Transfer button. To transfer your subscription and restore files to your new computer, click the Restore button

4) Follow the instructions to download and install Carbonite

Again, some of these steps will depend on whether or not you reformatted your drive. And if you did reformat the drive, you can use Carbonite to restore the files that were on your old machine.

8 Responses to “Can I transfer Carbonite to my new computer?”

  1. I am a Carbonite subscriber. My computer recently crashed. I changed from Windows to a Mac. How do I get my service changed to my new computer? - NextAdvisor Daily Says:

    [...] transferring Carbonite accounts. We covered that a while ago, and you can read our post on that here. According to Carbonite's tech support, you can use your remaining subscription on your new [...]

  2. I am a Carbonite subscriber. My computer recently crashed. I changed from Windows to a Mac. How do I get my service changed to my new computer? | Online SEO Blogger | Basic Seo Tips | Advanced Seo Tips | Seo Busines Says:

    [...] transferring Carbonite accounts. We covered that a while ago, and you can read our post on that here. According to Carbonite's tech support, you can use your remaining subscription on your new [...]

  3. Wayne Cash Says:

    My computer crashed, I purchased a new one, the password I used don't work. The only other information I have is the activation code
    "CX-01408-210700-3297" now what do I do.

  4. gil dietz Says:

    i need instructions on how to transfer my old computer data to my new one the old one shorted out and is dead.

  5. laura Says:

    i'm wondering if i'm traveling abroad and not bringing my computer, can i use carbonite to access files?

  6. infrastructure maintenance Says:

    Just a fast hello and also to thank you for discussing your ideas on this page. I wound up inside your weblog right after researching physical fitness connected issues on Yahoo… guess I lost track of what I had been performing! Anyway I’ll be back as soon as once more inside the potential to verify out your blogposts down the road. Thanks!

  7. Bill Callis Says:

    While I was recently hospitalized my computer crashed and was taken by my kids to the local Data Doctor who has it running well, only Carbonite is turned off. How do I get it restarted?
    Thanks

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