http://www.nextadvisor.com/blog/2009/06/09/blockbuster-deliberately-withholding-online-rentals-or-just-a-glitch/ Daily resource for independent consumer information and service reviews Sat, 21 Nov 2009 06:07:39 -0800 http://wordpress.org/?v=2.8.4 hourly 1 http://www.nextadvisor.com/blog/2009/06/09/blockbuster-deliberately-withholding-online-rentals-or-just-a-glitch/comment-page-1/#comment-31170 Peter Wed, 01 Jul 2009 02:17:32 +0000 http://www.nextadvisor.com/blog/?p=1937#comment-31170 Not mailing the next movie when you pickup a movie at the store, until I return that movie, has really decreased the value of my Blockbuster Total Access plan. This isn't explained in their plan and is a change from the service I originally purchased. This is going backward in taking care of customer needs. Not mailing the next movie when you pickup a movie at the store, until I return that movie, has really decreased the value of my Blockbuster Total Access plan. This isn't explained in their plan and is a change from the service I originally purchased. This is going backward in taking care of customer needs.

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