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Does Carbonite store Outlook files and email?
April 14th, 2009 - Posted by Caitlin
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: One thing I'm concerned about is the vast amount of info I have in Microsoft Office. Is Carbonite able to store Outlook files (addresses, phone numbers etc.) and email?
A: Yes, Carbonite can store Outlook files. By default, Carbonite will back up everything in your Documents and Settings folder. Once you purchase an account, it will also back up your music files. However, you can manually add anything you like to your Carbonite backup.
All of your Outlook data is stored in a single file, called a PST file. This file contains your email, your calendar and your contacts, among other information. The location of this file varies depending on which version of Outlook you have. If you open the "tree view" of your Outlook folders, each top level items, normally called "Personal Folders" or "Outlook Today," represents a different PST file. Right click on the folder and select "Properties." Then click on the "Advanced" button. This will bring up a window that tells you the folder's name and filename. The filename will include the full path to the PST. Once you know where your PST is located, you can manually add it to your regular Carbonite backup.
You could also back up your PST file with any other online backup service, although since these files can become rather large, it is most convenient to use a service such as Carbonite, Mozy or ElephantDrive, which all offer unlimited storage space.
To learn more about Carbonite, Mozy, ElephantDrive and other online backup services, see our reviews and comparison chart.
6 Responses to “Does Carbonite store Outlook files and email?”
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May 11th, 2010 at 8:52 am
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September 9th, 2010 at 9:49 am
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February 5th, 2011 at 8:48 am
Carbonite doesn’t work. It fails to backup normal Office files downloaded from Outlook 2007 claiming they are “temporary files”. They are not. They refuse to respond to my many requests for resolution to this issue. “Never Worry About Your Backup Again” is an outright lie. You will lose files. It’s too bad about their attitude, too. If they were willing to own it, I’d let them work it out, but they just don’t seem to care.
May 23rd, 2011 at 2:18 pm
if you want to copy files from one PC to another do not use Carbonite … it will take days. For under $75 you can get a 1TB external hard drive. Copy files to the HDD and then to the new computer. If is safer and faster, plus you now have a backup. I use Carbonite and will not renew my subscription next year. It is a pain to use.
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