If I buy a new computer, will I have to re-subscribe to Carbonite?

Posted by Caitlin on April 10th, 2009

The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.

Q: If my computer dies, or if I choose to buy a new computer for whatever reason while I have a current Carbonite subscription, would my current service still continue on the newly replaced computer, or do I have to re-subscribe all over again? I am concerned that if I purchase a 3 year plan (most economical) that I might have to replace my PC within that time frame.

A: You will not need to purchase a new Carbonite subscription if you start using a new computer. You can easily transfer your existing Carbonite subscription to the new computer through the Carbonite website. Just log into your account and click on the "My Protected Computers" tab. From there, you can transfer your Carbonite subscription and you also have the option to restore your backed-up files to the new machine.

To learn more about Carbonite or other online backup services, see our reviews and comparison chart.

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