If our identity is stolen or compromised, would LifeLock do the paperwork connected to clearing my name/credit?

Posted by Joe on April 8th, 2009

The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.

Q: If our identity is stolen or compromised, would LifeLock do the paperwork connected to clearing my name/credit?

A: If your identity is stolen or compromised during the time you are an active member of LifeLock, the paperwork connected to clearing your name and credit will be completed for you, as stated in their terms and conditions on LifeLock's website.

According to the Lifelock service guarantee, if your identity is stolen and used without your knowledge, Lifelock will pay a professional of their choosing to restore and/or recover losses up to $1 Million. The $1 Million limit is not per incident, but total for the lifetime of all incidents.

LifeLock subscribers have the obligation to notify the company within 30 days from the point in which they discovered that their identity may have been stolen in order to be fully covered by the guarantee.

To learn more about LifeLock or other identity theft protection service providers, visit our identity theft protection reviews and comparison.