Vonage

Bottom line: Included calling to 60+ countries w/ Vonage World, great quality, no set-up fees, no contracts
VOIPo

Bottom line: Cheapest domestic calling plans, great sound quality, free equipment, and US-based customer support
Phone Power

Bottom line: Inexpensive 2-year plan and overall low international rates
Phone.com

Bottom line: Recommended for great customer service, nice call quality, and web-based faxing
ViaTalk

Bottom line: Nice call quality and cheap plan (2 years unlimited for $189 + $40.94 setup) but some cancellation problems
VYL Media

Bottom line: Great call quality, no-commitment contract, and excellent customer service
Voip.com

Bottom line: Great value on feature-packed plans with multiple payment options, but buggy service and ineffective customer support
Lingo

Bottom line: Solid plans from reliable company; unlimited calling to 45+ countries; discounted first month with code
Skype Phone

Bottom line: Cheap plan with pricey phone is the only way to get Skype without a computer; no 911 calling

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Will Vonage go out when the power goes?

March 11th, 2009 - Posted by Caitlin

The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.

Q: Is Vonage a digital phone service that will go out when the power goes or is it a true land line?

A: Vonage is a digital phone service and is dependent on your broadband Internet connection. This does mean that in the event of a power outage, you will lose your broadband connection and therefore, your Vonage service as well. Some people do choose to maintain a landlane in addition to their VoIP service for this reason. However, many people with landlines rely on cordless phones, which are also dependent on electricity and will fail in a power outage. In either scenario, a cell phone is a good backup in the event of a power outage.

To learn more about Vonage and other VoIP services, see our reviews and comparison chart.

6 Responses to “Will Vonage go out when the power goes?”

  1. Lori Says:

    I recently ran into ACN and was considering their offers. I notice here you say Packets is the only video phone provider, but ACN service centers on a video phone. Do you have anything on ACN and what's the difference?

  2. Jon Says:

    The phone will go down BUT if you use a backup power supply for your adapter and cable router, and the cable stays up, you're good to go. Mine stays up as long as the backup power stays up and the cable is still up, even if the lights and such go out.

  3. Joe Says:

    Interesting information, I love anything relating to health, especially Acai Berry. It's always good to see what others are doing. Keep writing good posts :)

  4. Sara Fox Says:

    The writing here are great. Thanks for having them. I love reading blogs about Voice over IP! It's such an exciting technology. I don't comment on many sites but had to on yours. Thanks again – great site!

  5. James Copley Says:

    Please explain the quality of using Vonage as a fax vehicle. What are the limitations?

  6. James Copley Says:

    What do I need to get my Vonage up and running?

    I still have my modem from a prior trial. I wanted to try Magic Jack for a while. Man, what a mistake.

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