Can I cancel after the 30 day free trial?

Posted by Caitlin on February 2nd, 2009

The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.

Q: Can I cancel after the 30-day free trial if I am not happy with [Identity Guard] at no cost?

A: If you are unhappy with Identity Guard, you can cancel within the 30 day free trial at no cost. If you do not cancel within the 30 day period, you will be charged $14.99 per month that you continue your membership. You are free to cancel after the 30 free trial has ended, but you will not be entitled to a refund. To cancel your membership, simply call Identity Guard's customer service center at 1 (800) 452-2541.

To learn more about Identity Guard or other credit report services, see our reviews and comparison chart.