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How do I improve the quality of my VoIP service?
January 19th, 2009 - Posted by Joe
The following post in our Reader Question series is an actual user submitted question. To maintain the integrity of the original question, we do not edit or change reader questions in any way.
Q: I am on packet 8 phone service, and it is terrible static and noise, and echo. Do you need a phone for this type of service? Mine came with the service.
A: The biggest factor in the voice quality and reliability of your VoIP service is the quality and strength of your broadband Internet connection. I would suggest visiting TestYourVoIP.com and running a diagnostic of your Internet speed. If you find that your broadband connection is below the recommended levels, you may consider contacting your broadband provider and ask for suggestions on how to increase the strength of your connection. If you find that your Internet connection is not the issue, you may want to consider purchasing a higher quality hand set or switching VoIP providers. We found Vonage to have the best quality Internet phone service in our testing.
You can read our reviews and comparison of other VoIP services by visiting NextAdvisor.com.
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