Reader Question: How can LifeLock help me if I have already been a victim of identity theft?

Posted by Joe on April 10th, 2008

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This is a post in our "Reader Questions" series where we publish actual question from our community. Ask your own question by visiting our contact form.

Q: I suspect that I may have already been the target of an identity theft. What can Lifelock do about it now, simply prevent a re-occurrance?

A:LifeLock can assist you with preventing future identity theft as well as recovery from any identity theft that may have already occurred. However, if identity theft did occur prior to you becoming a LifeLock member you will not be covered by the LifeLock $1 million guarantee so there may be some additional costs to help you recover from a pre-existing identity theft depending on your circumstances.

Our recommendation is to sign up for a free trial of the LifeLock by clicking here.

Once you have signed up call 1-800-LIFELOCK and select option two. You will be directed to a LifeLock customer support representative and can let them know you believe you have been victimized by identity theft. They will be able to advise you further as to what services may be available to you at that point.

One thing to note is that, if you have been victimized by identity theft, the best thing to help prevent any additional damage to your credit is to get a credit freeze set on your credit report with each of the three major credit bureaus, Equifax, Experian and TransUnion. The credit freeze will lock down your credit report so that no credit can be issued in your name without your explicit permission. This step will help eliminate new account fraud which is one of the most common forms of id theft. You can discuss this further with a LifeLock representative when you sign up for your free trial.

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