AARP Auto Insurance Program from The Hartford

AARP Auto Insurance Program from The Hartford Review: Auto Insurance

Rating:
Bottom Line:
Good fit for AARP members interested in top-flight claims and customer service
Full Review:
The Hartford, founded in 1810, is the oldest company we reviewed. With almost 200 years of experience, they provide a wide variety of insurance options and have offices worldwide. The Hartford has been ranked "excellent" in financial strength by several noted third party assessment companies.

The Hartford AARP is a special auto insurance program available to members of the American Association of Retired People (AARP). If you are not a member of the AARP you may still receive a quote, but you will need to become a member in order to obtain coverage. It is important to note that you need to be age 50 or over to join the AARP.




Pricing

To compare The Hartford AARP pricing with other auto insurance companies, we created a profile for a 65-year-old male, driving a 2005 Audi Quattro. The driver had a clean driving record and recorded 11,000 annual miles each year. The quote for this profile was inline with what other companies were charging, so we feel The Hartford AARP offers a reasonable deal. Don't forget that your own pricing may differ, so make sure to get a quote before you purchase.


Shopping Experience

The Hartford AARP online quote process steps the user through signing up for a preliminary quote. You'll need to provide background information on yourself and other drivers you'd like to insure. This information includes name and address, vehicle specifications and driver information and history — standard information any insurance provider would need to price out your auto insurance. The entire process is only 4 pages long and relatively straightforward. If you have questions, The Hartford posts pertinent FAQs on the right hand side of the page. If the FAQs don't fully explain what you're interested in you can easily click on a button onscreen and a Hartford representative will call you.



Because this is a special insurance program for the AARP, questions are oriented toward the mature consumer. One section asks if you've taken a defensive driving/mature driving class, presumably to provide you with a discount if you have. Although on our sample quote we didn't indicate we took the class, you might want to consider doing so for the extra discount. The Hartford does ask for the last 4 digits of your social security number during the quote process. However, you can elect to not provide this information.

Our final quote clearly specified what discounts we were receiving, coverage limits and the total price. Having the discounts spelled out was a nice touch. The user is able to adjust the quote for the specific categories they'd like to be insured for and the coverage amounts.


Bottom Line

According to consumers, The Hartford ranks in the "excellent" category for both claim satisfaction and overall shopping experience. We found this plan to be an excellent fit for AARP members who are price sensitive and interested in a carrier that provides top-flight customer service.

The Hartford (AARP) offers auto insurance in the following states:

All states except Massachusetts and New Jersey

Compare to Other Auto Insurance


 
Service Details:

Claim Contact Options:Via online form or phone
Estimated Quote*:not able to obtain online quote
Shopping Experience:Short and sweet; final quote has discounts clearly indicated
Claim Satisfaction**:
Overall Satisfaction**:

*Quote prices are from September 2010, and were based on quotes received for three different age groups in Springfield, IL; a 29-year-old, a 37-year-old and a 65-year-old. 3 quotes in total were solicited, and all of these quotes were for a single male driving a 2005 Audi A4 Quatro. Driver clocked 11,000 annual miles on the car and had a clean driving record.

**Based on JD Power and Associates 2009/2010 Ratings

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AARP Auto Insurance Program from The Hartford Forum Posts

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